Field Services Technician, Cooper Lighting Solutions - Houston, TX

Signify; Houston (TX); On-site; USD 43,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

401K retirement plan with companyMatch

Paid Time Off (PTO)

Tuition reimbursement

Employee Stock Purchase Plan (ESPP)

Job summary

Signify, in Houston, TX, is seeking a Field Service Technician to travel to sites, commission lighting control systems, and provide on-site and phone support. This role sits within Cooper Lighting Solutions, a Signify business unit, offering a dynamic environment for field service professionals.

You will contribute to project commissioning and customer training, with extensive travel expected. The position requires a high school diploma or technical degree and hands-on field service experience,

Qualifications

• High school diploma or technical degree in electrical, electronics, engineering, or related field.
• Experience in technical field service.
• Must reside in the Houston, TX area within 50 miles of a major airport; relocation not offered.
• Able to travel up to 80% of the time.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Travel to sites to commission installed lighting control systems and troubleshoot.
• Assist in gathering data for project commissioning and documentation.
• Submit site visit documentation to support center for ongoing customer support.
• Assist training field support representatives.
• Provide backup phone support for lighting product line when not in the field.

Skills

Technical field service

Education

High school diploma or technical degree

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More About The Role

This is an exciting job opportunity for you as a Field Service Technician in the Houston, TX, territory with Cooper Lighting Solutions, a business unit of Signify, the world leader in lighting.

• Travel to sites to commission installed lighting control systems to preform various responsibilities such as troubleshooting, proper installation verification, system programming, and customer training.
• Assist in gathering data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
• Prepare and submit documentation regarding site visitations to the Phone Support Center to streamline continued support of the customer site.
• Assist with training field support representatives or lighting representatives.
• Provide backup phone support when not commissioning projects in the field by answering incoming calls and questions on the lighting control product line (i.e., implementation of hardware and computer software in the field, programming of controllers, wiring of components, arrangement for replacement parts, etc.).

More About You

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related; Associate degree preferred
• Experience in technical field service
• Must reside in the Houston, TX, geographical area and within 50 miles of a major airport; relocation assistance is not offered
• Able to travel up to 80% of the time and may be required to travel outside the assigned territory
• Physical requirements include standing, bending, and climbing ladders and/or stairs to perform assigned work
• Must be legally authorized to work in the United States without current or future company sponsorship needs.
• Salary: $31.43 - 46.00 per hour based on experience
• Bonus: target bonus opportunity - 2.5%
• Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.