Field Services Technician, Cooper Lighting Solutions - Boston, MA

lighting; Boston (MA); On-site; USD 47,000 - 69,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

401K with company match

Employee Stock Purchase Plan

Paid Time Off

Tuition reimbursement

Product discounts

Supplemental life insurance

Vision insurance

AD&D insurance

Flexible spending accounts

Job summary

Signify in Boston, MA is seeking a field service professional to commission lighting control systems at customer sites. You will travel to sites, perform system programming, troubleshoot, and verify installations while coordinating with project teams.

Responsibilities include data collection for commissioning, submitting site visit documentation, training field staff, and providing backup phone support for the lighting product line.

Qualifications

• High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related

Responsibilities

• Travel to sites to commission installed lighting control systems to perform various responsibilities such as troubleshooting, proper installation verification, system programming, and customer training.
• Assist in gathering data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
• Prepare and submit documentation regarding site visitations to the Phone Support Center to streamline continued support of the customer site.
• Assist with training field support representatives or lighting representatives.
• Provide backup phone support when not commissioning projects in the field by answering incoming calls and questions on the lighting control product line.

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

• Travel to sites to commission installed lighting control systems to preform various responsibilities such as troubleshooting, proper installation verification, system programming, and customer training.
• Assist in gathering data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
• Prepare and submit documentation regarding site visitations to the Phone Support Center to streamline continued support of the customer site.
• Assist with training field support representatives or lighting representatives.
• Provide backup phone support when not commissioning projects in the field by answering incoming calls and questions on the lighting control product line (i.e., implementation of hardware and computer software in the field, programming of controllers, wiring of components, arrangement for replacement parts, etc.).

More about you

• High school diploma or vocational/trade school/technical degree in electrical, electronics, engineering, computer technology, or related; Associate degree preferred
• Must reside in the Boston, MA, geographical area and within 50 miles of a major airport; relocation assistance is not offered
• Must be legally authorized to work in the United States without current or future company sponsorship needs.

Physical requirements include standing, bending, and climbing ladders and/or stairs to perform assigned work.

Salary: $34.27 - 50.26 per hour based on experience

Bonus: target bonus opportunity - 2.5%

Benefits Overview

• Company subsidized benefits plan offerings that include Medical
• Health Savings Account
• Dental
• 401K retirement plan with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off, including paid vacation, holidays/personal days
• tuition reimbursement and products discounts
• Ability to purchase supplemental benefits that include supplemental life insurance
• dependent life insurance
• vision insurance
• Accidental Death & Dismemberment insurance
• health care flexible spending account
• dependent care flexible spending account

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.