Field Services Technician

Koch Business Solutions, LP; Charlotte (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An innovative IoT services startup is seeking a Field Services Technician to enhance operational efficiency for industrial clients. This role involves installing and maintaining IoT devices across the U.S., with significant travel required. Join a dynamic team that leverages cutting-edge technology to provide valuable insights and solutions. You'll have the chance to shape the future of the company while working in a supportive environment that values diversity and individual contributions. If you're passionate about technology and eager to make a difference, this is the opportunity for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Retirement plan

Educational assistance

Paid parental leave

Adoption assistance

Qualifications

• Experience with IoT and monitoring devices in industrial settings.
• Ability to implement maintenance plans and schedules.

Responsibilities

• Install IoT monitoring devices and perform maintenance.
• Travel to industrial sites for installations and troubleshooting.

Skills

Field service experience

Maintenance planning

Troubleshooting

Knowledge of monitoring devices

Ability to work in industrial settings

Job description

Your Job

Masen, a Koch owned and operated IoT services startup, is seeking a Field Services Technician to join our growing team. The Field Services Technician will be responsible for installing and providing preventative maintenance services on IOT devices at industrial sites across the country.

The location for this role is preferably in the Atlanta, Dallas or Charlotte area. This position requires travel of approximately 50%-60% to industrial sites and partner / vendor locations across the U.S. depending on location.

Our Team

Masen, a Koch owned and operated IOT services startup, helps industrial operators implement and manage automated data collection infrastructure so they can focus on higher value-added tasks. Masen utilizes connected devices (IOT), various communication protocols, support and maintenance services and an intuitive visualization platform to generate insights from the most challenging use-cases. This enables our customers to create competitive advantage and maximize operational efficiency through data driven decisions.

As part of a new, fast growing, and rapidly evolving company, you will have the unique opportunity to help shape and define Masen from the ground up. And, unlike most startups, Masen has access to some of the best talent and customer insights being embedded in Koch Industries, one of the most stable and respected privately owned companies in the world.

What You Will Do

*Perform job planning/scheduling and hardware scoping for IOT installations, maintenance activities and responses to device downtime.

*Travel to industrial sites across the county and install IOT monitoring devices/sensors and related hardware

*Perform preventative maintenance and troubleshooting on IOT devices, associated hardware and power sources (e.g. battery, solar systems, hardwired power)

*Coordinate and manage contractors/partners that are assisting with installations, maintenance and troubleshooting activities

*Assist in the development of device preventative maintenance plans for devices and hardware

*Communicate installation and maintenance plans/schedules with customers

*Document key installation, maintenance and troubleshooting information

Who You Are (Basic Qualifications)

*Field service experience with IOT or other monitoring devices in an industrial setting

*Experience implementing maintenance plans and schedules

*Experience in working with industrial contractors

*Knowledgeable of monitoring devices/sensors, hardware, power sources and associated infrastructure

*Must be willing to travel and be able to work in industrial settings (e.g. climb stairs/ladders, carry equipment, etc.)

What Will Put You Ahead

*Experience with IoT, hardware, and service-related products

*Electrical, instrumentation or process controls experience in the manufacturing sector

*Experience with job/project planning and scoping

*Experience in building and implementing preventative maintenance programs and strategies

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).