Field Services Technician - Fort Lauderdale, FL

NRG Energy; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining the home experience with intelligent products and services. As a Field Services Technician, you will play a crucial role in providing expert installation and service, ensuring customers feel connected and secure in their homes. With competitive pay, comprehensive training, and a supportive team environment, this position offers a unique opportunity to thrive in a dynamic industry. Enjoy a flexible schedule, generous time off, and various employee benefits, all while contributing to a smarter, cleaner future.

Benefits

Comprehensive paid training

Company-provided take-home vehicle

Cell phone provided

Paid time off

Employee discounts

401(k) plan with matching

Ten paid holidays

Qualifications

• Motivated individuals with a knack for technology and sales.
• Investing in employees through comprehensive training and support.

Responsibilities

• Provide expert-level installation and service of cutting-edge technology.
• Maximize earnings by leveraging service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Ability to work independently

Tools

Work tablet

Company-provided vehicle

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company-provided take-home vehicle and gas card
• Cell phone and work tablet provided
• All necessary tools supplied and shipped directly to you
• 4/10 work schedule with home dispatch—clock in and out from your driveway each day, with paid drive time to/from and between appointments

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee discounts on smart home products
• Medical, Dental, Vision, and Life insurance coverage
• 401(k) plan with matching
• Opportunities for career development and leadership
• Awarded Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes’ list of America’s Best Employers, and recognized as a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you will provide expert-level installation and service of cutting-edge technology. You will have the opportunity to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we’re looking for:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience in car sales, retail, insurance, B2C, or call centers
• Field technician experience such as cable or internet installation, pest control, lawn maintenance, construction, or solar tech
• Clean driving record and valid license
• Ability to work both independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Safety is a priority at Vivint. Field Services technicians will conduct safety analyses of each home to ensure a safe workplace for themselves and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees may be subject to periodic, random, post-accident, and reasonable suspicion drug testing, as permitted by law and applicable agreements. We are an Equal Opportunity Employer, supporting diversity and inclusion.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.