Field Services Tech Lead - Network & Systems Support

Martin Marietta; Alpharetta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Martin Marietta is seeking a Field Services Lead Technologist based in Alpharetta, GA. You will provide high-level IT support, install and troubleshoot computers, printers, routers, switches, and wireless devices, and oversee field tech operations to prevent and resolve interruptions.

You will deploy, maintain, and troubleshoot core business apps, servers, endpoints, and databases, while ensuring IT standards and efficient resource use. Travel for field support is expected.

Qualifications

• Vocational training or equivalent experience is required.
• Associate degree is preferred.
• 4+ years of related IT/field service experience.

Responsibilities

• Install and troubleshoot computers, printers, routers, switches, and wireless devices.
• Provide high-level technical support to identify, prevent, and resolve service interruptions.
• Deploy and maintain core business applications, servers, endpoints, and databases.
• Offer on-call, after-hours, and vacation coverage for Field Tech support.
• Coordinate with users and corporate resources to enhance IT offerings.

Skills

Troubleshooting

Customer service

Time management

Independent worker

Communication

Problem solving

Attention to detail

Education

Vocational training or equivalent

Associate degree preferred

Tools

Networking hardware

End-user devices

Application servers

Databases

Printers/routers/switches/wireless devices

Job description

Martin Marietta is seeking a Field Services Lead Technologist based in Alpharetta, GA. You will provide high-level IT support, install and troubleshoot computers, printers, routers, switches, and wireless devices, and oversee field tech operations to prevent and resolve interruptions.

You will deploy, maintain, and troubleshoot core business apps, servers, endpoints, and databases, while ensuring IT standards and efficient resource use. Travel for field support is expected.