Field Services Supervisor - San Antonio, TX

DCOMM; Converse (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Paid time off

Company Vehicle

Job summary

DCOMM, Inc is seeking a Field Service Supervisor to lead local branch technicians, mentoring them on the job sites and coordinating with the Project Manager and Office Administration to ensure smooth field operations.

The role emphasizes hands-on troubleshooting, safety, and customer service, with a flexible schedule and a company vehicle provided.

Candidates should have 2+ years in the cable industry, strong weighing technicals, and solid communication skills.

Qualifications

• Must have minimum 2 years’ experience in the cable industry.
• Strong technical competence in industrial weighing.
• High School diploma required.
• Self-starter, able to work with little supervision.
• Team player, able to work in group settings.
• Able to lift heavy objects.
• Able to operate at elevations and in all weather conditions.
• Proficient with hand tools and power tools.
• Valid driver’s license and able to drive company vehicle.
• Good verbal/written communication.
• Identify safety hazards related to jobs.

Responsibilities

• Support technicians in the field.
• Troubleshoots and repairs without assistance.
• Meet or exceed productivity goals and help management identify efficiencies.
• Communicate service scope and progress to customers.
• Promote teamwork and a positive attitude toward team objectives.
• Ensure vehicle service and maintenance requirements are met.

Skills

Team leadership

Customer service

Communication

Self-motivation

Safety awareness

Education

High School Diploma

Tools

Hand tools

Power tools

Job description

Description

Field Service Supervisor

The field supervisor works closely with the Project Manager to develop and lead local branch technicians through mentoring, training initiatives on the job sites and supporting company initiatives and vision. They also work closely with Office Administration to support workflow from technician staff to office staff.

Responsibilities:

• Support technicians in the field
• Troubleshoots and repairs without assistance.
• Meet or exceed productivity goals and help management identify efficiencies to move team toward productivity goals.
• Strive to provide excellent customer service by communicating to the customer the services we can provide, as well as the services we are performing for them
• Works to ensure an atmosphere of teamwork and participate with a positive attitude toward team objectives
• Ensures assigned vehicle service and maintenance requirements are met.
• Comply with all company policies and procedures.
• Must consistently provide accurate and timely documentation of service work performed
• Any other duties assigned

Requirements:

• Must Have a minimum of 2 years’ experience in the cable industry.
• Must have high level of technical competence in industrial weighing and the ability to lead and work closely with others.
• High School diploma required.
• Must be a self-starter and capable of working independently with little or no supervision
• Must also be a team player and able to work in group situations.
• Able to frequently lift heavy objects
• Able to perform the essential job functions at elevations, in all weather conditions
• Able to efficiently use all types of hand tools/ power tools
• Must maintain valid driver’s license and be able to drive company vehicle
• Must have good verbal/written communication skills
• Able to recognize and plan for specific safety hazards related to specific jobs and tasks.

Salary:

• Weekly, Based On Experience

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Company Vehicle

For more information, please visit our website: http://www.dcomm.com/

Veterans are encouraged to apply.

DCOMM, Inc is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.