Field Services Supervisor: Lead Client Relationships

Garda World Security; North Charleston (SC); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld in North Charleston, SC is seeking a Field Services Supervisor to supervise daily security operations, build strong client relationships, and lead a team of officers. You will coordinate staffing, ensure compliance, and deliver high-quality security services at client sites.

Position requires at least 1 year of management experience, a valid driver’s license, and the ability to work flexible hours including weekends.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent.
• Top candidates have 1+ year of management experience.
• Must have reliable transportation for travel to client sites.
• Valid driver’s license and driving record meets company standards.
• Available for duties outside standard hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong client and employee relationships; be the main contact.
• Meet regularly with clients to address issues and provide updates.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers for compliance and proficiency.
• Maintain knowledge of post specs, emergency procedures, and client policies.
• Assist in staffing schedules, budgets, and payroll.
• Ensure compliance with regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Threat assessment

Incident response

Security technology

Problem solving

Active listening

Regulations knowledge

Attention to detail

Team engagement

Continuous improvement

Education

High school diploma

Tools

CCTV systems

Job description

GardaWorld in North Charleston, SC is seeking a Field Services Supervisor to supervise daily security operations, build strong client relationships, and lead a team of officers. You will coordinate staffing, ensure compliance, and deliver high-quality security services at client sites.

Position requires at least 1 year of management experience, a valid driver’s license, and the ability to work flexible hours including weekends.