Field Operations Supervisor – Security & Client Relations

GardaWorld Security Services U.S.; San Diego (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance options

Job summary

GardaWorld Security Services U.S. is seeking a Field Services Supervisor in San Diego, CA to lead daily security operations and maintain strong client relationships. You will supervise staff, coordinate schedules, and ensure service quality while representing GardaWorld as a premier provider of contract security services.

The role offers a competitive hourly wage of $21.50 and a set weekend-oriented schedule, with potential for longer hours as needed. Travel to client sites is required.

Qualifications

• Authorized to work in the United States.
• High school diploma or equivalent.
• Minimum of one year of management experience.
• Reliable transportation for travel to client sites.
• Valid driver’s license with a driving record that meets company standards.
• Availability for duties outside standard hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain client relationships as the main contact.
• Meet with clients regularly to address issues and provide updates.
• Recruit, train, and develop staff.
• Visit and inspect supervisors and security officers to ensure compliance.
• Maintain knowledge of post specifications, emergency procedures, and client policies.
• Assist in staffing schedules, budgets, and payroll.
• Ensure compliance with regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Security technology proficiency

Problem Solving

Knowledge of industry regulations

Attention to detail

Continuous quality improvement mindset

Education

High school diploma or equivalent

Job description

GardaWorld Security Services U.S. is seeking a Field Services Supervisor in San Diego, CA to lead daily security operations and maintain strong client relationships. You will supervise staff, coordinate schedules, and ensure service quality while representing GardaWorld as a premier provider of contract security services.

The role offers a competitive hourly wage of $21.50 and a set weekend-oriented schedule, with potential for longer hours as needed. Travel to client sites is required.