Field Services Supervisor — Evening Shift, Indianapolis

Garda World Security; Indianapolis (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off

Paid holidays

Disability insurance

Life insurance

Flexible schedule

Local travel

Job summary

GardaWorld in Indianapolis, IN is seeking a Field Services Supervisor to oversee daily security operations and serve as the primary point of contact for clients. You will supervise staff, build lasting client relationships, address issues, and ensure service excellence across sites in the market.

The role requires at least one year of management experience, reliable transportation, and a valid driver's license.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent.
• A minimum of one (1) year of management experience.
• Must have reliable transportation for travel to various client sites.
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Threat assessment & risk management

Incident response & emergencyProced

Security technology proficiency

Problem Solving & Conflict Resolution

Active listening & rapid

Knowledge of regulations & policies

Attention to detail & reporting

Motivation & team engagement

Continuous quality improvement

Job description

GardaWorld in Indianapolis, IN is seeking a Field Services Supervisor to oversee daily security operations and serve as the primary point of contact for clients. You will supervise staff, build lasting client relationships, address issues, and ensure service excellence across sites in the market.

The role requires at least one year of management experience, reliable transportation, and a valid driver's license.