Field Services Security Lead - Client Focus

GardaWorld Security Services U.S.; San Jose (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance options

Job summary

GardaWorld Security Services U.S. in San Jose, CA is seeking a Field Services Supervisor to lead daily security operations, supervise staff, and serve as the main client contact to ensure top-tier service.

You will build relationships, coordinate scheduling and training, visit client sites, and ensure compliance with post instructions and company policies. The role requires 1 year of management, HS diploma, and willingness to work varied shifts.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent.
• A minimum of one (1) year of management experience.
• Must have reliable transportation for travel to various client sites.
• A valid driver's license and maintaining a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Security technology

Problem solving

Regulations knowledge

Attention to detail

Education

High school diploma or equivalent

Job description

GardaWorld Security Services U.S. in San Jose, CA is seeking a Field Services Supervisor to lead daily security operations, supervise staff, and serve as the main client contact to ensure top-tier service.

You will build relationships, coordinate scheduling and training, visit client sites, and ensure compliance with post instructions and company policies. The role requires 1 year of management, HS diploma, and willingness to work varied shifts.