Field Services Supervisor: Lead Client Relations & Security Ops

GardaWorld; Kingston (Luzerne County); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Competitive salary $48,000–$50,000 per

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO) and paid holidays

Disability coverage

Life insurance

Company vehicle access

Job summary

GardaWorld is seeking a Field Services Supervisor in Kingston, PA to supervise daily security services and serve as the primary liaison with clients. You will build credibility through honesty, consistency and dependable performance while visiting client sites daily.

The role offers a salary of $48,000–$50,000 per year, a Tuesday-Saturday 3pm-11pm schedule, and a comprehensive benefits package including medical, dental, vision, 401(k) with matching, PTO and life insurance.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of management experience.
• Authorized to work in the United States.
• Valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Management

Customer service

Licensed driver

Independent work

Education

High school diploma

Job description

GardaWorld is seeking a Field Services Supervisor in Kingston, PA to supervise daily security services and serve as the primary liaison with clients. You will build credibility through honesty, consistency and dependable performance while visiting client sites daily.

The role offers a salary of $48,000–$50,000 per year, a Tuesday-Saturday 3pm-11pm schedule, and a comprehensive benefits package including medical, dental, vision, 401(k) with matching, PTO and life insurance.