Security Field Supervisor

GardaWorld Security Services U.S.; San Jose (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance options

Job summary

GardaWorld Security Services U.S. in San Jose, CA is seeking a Field Services Supervisor to lead daily security operations, supervise staff, and serve as the main client contact to ensure top-tier service.

You will build relationships, coordinate scheduling and training, visit client sites, and ensure compliance with post instructions and company policies. The role requires 1 year of management, HS diploma, and willingness to work varied shifts.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent.
• A minimum of one (1) year of management experience.
• Must have reliable transportation for travel to various client sites.
• A valid driver's license and maintaining a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Security technology

Problem solving

Regulations knowledge

Attention to detail

Education

High school diploma or equivalent

Job description

GardaWorld Security Services U.S.

San Jose, CA 95110

Job Description:

Be the Difference: Start your Journey as a Field Services Supervisor at GardaWorld!

As the Field Services Supervisor inSan Jose, CA you'llbe the vital link between our organization and our customers, ensuring top-tier customer service and representing GardaWorld as the industry's premier provider of contract security services.We'relooking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!

What’sin it for You

Competitive Salary:$27.00 / hour

Work Site Location:San Jose, CA

Set Schedule: This position may require working long hours and on weekends.
Tuesday - Thursday 2:30 pm - 11:00 pm & Friday - Saturday 10:30 pm - 7:00 am

• Comprehensive Benefits:Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth:Career growth opportunities at GardaWorld
• Travel:Daily visits to client sites within the market.

Your ResponsibilitiesasField Services Supervisor

Supervise daily security services to ensurehigh standards.

Build andmaintainstrong relationships with clients and employees, acting as the main point of contact.

Meetregularly with clientsto address issues, provide updates, and ensure satisfaction.

Participate in recruiting, training, and developing staff.

Visit and inspect supervisors and security officers to ensure compliance andproficiency.

Maintain thorough knowledge of post specifications, emergency procedures, and client policies.

Assistin developing staffing schedules, budgets, and payroll.

Ensure compliance with all regulations, contracts, and agreements.

Recommend improvementsforefficiency and service quality.

Follow progressive discipline for corrective actions.

Perform other duties as assigned.

Your Qualifications:

Authorized to work in the United States

A high school diploma or equivalent

A minimum of one (1) year of management experience

Must have reliable transportation for travel to various client sites.

A valid driver's license andmaintaina driving record that meets company vehicle and insurance eligibility standards.

Availability for duties on an as-needed basis outside standard working hours.

Ability to work independently with minimal supervision.

Your Skills and Competencies:

Security technologyproficiency(CCTV, access control, alarm systems)

Problem Solving & Conflict Resolution

Knowledge of industry regulations, contracts, and policies

Attention to detail,& reporting accuracy

Continuous quality improvement mindset

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Securityremainsthe only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services toprovideequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disabilityin accordance withapplicable federal laws. In addition, GardaWorld Security Servicescomplies withapplicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assignedon the basis ofsex or any other classification protected bylaw, unlesssuch request is based on a bona fide occupational qualification for that assignment.

Whelan Security of California, Inc.
CA Private Patrol Number: 16344