Field Services Representative — On-Site Projects & Client Liaison

CEMEX; Medley (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Cemex US in Medley, FL is seeking a Representative Field Services to support outside sales by assisting customers on site with planning, product selection and problem solving. You will act as a liaison between customers, sales and production to ensure project success.

The role requires strong communication, data accuracy, and willingness to travel as needed. You will work with cross-functional teams to deliver on commitments and follow company safety standards.

Qualifications

• Bachelor's degree in a related area (sales, marketing, communications, social sciences) or two to three years of related experience.
• Proficient in business systems (excel, word, lotus notes, etc.)
• Must be detail oriented and accurate with an ability to handle large volumes of data entry.
• Ability to communicate effectively both orally and in writing to employees and others.
• Maintain confidentiality in daily operations.
• Perform duties in a professional manner.
• Flexible to travel overnight and to work all hours required including nights and weekends.
• Interested in relocating in the future for upward mobility.

Responsibilities

• Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
• Participates with large jobs to insure quality delivery and placement.
• Effectively addresses customer concerns/complaints
• Maintains records and writes reports regarding jobsite issues, driver performance, and product problems.
• Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
• Participates in routine employee communications meetings.
• Notifies the sales of anything pertinent regarding the business.
• Communicates frequently with the sales, QC, and customer service personnel to coordinate the overall effort.
• Establishes consulting relationships with customers while effectively represent the company's best interest.
• Maintains environmental, housekeeping safety, and business conduct to comply with company standards and government regulations.
• Manage time effectively to schedule and prioritize assignments.
• Works in an unstructured environment.
• Make administrative improvement recommendations.
• Assist with market and pricing studies.
• Responsible for special projects and requests as needed.
• Able to work overtime and shifts as needed.
• Perform as work as assigned by supervisor.

Skills

Business systems proficiency

Analytical skills

Attention to detail

Communication skills

Willing to travel

Relocation willingness

Education

Bachelor's degree in related field

2-3 years related experience

Tools

Lotus Notes

Job description

Cemex US in Medley, FL is seeking a Representative Field Services to support outside sales by assisting customers on site with planning, product selection and problem solving. You will act as a liaison between customers, sales and production to ensure project success.

The role requires strong communication, data accuracy, and willingness to travel as needed. You will work with cross-functional teams to deliver on commitments and follow company safety standards.