Field Services Project Manager

Hubbell Incorporated; Iron Mountain (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Hubbell Incorporated in Iron Mountain, MI is seeking a Field Service Project Manager to oversee planning, execution, and handoffs of Electrical Enclosure (EE) projects. The role involves coordinating with engineering, manufacturing, and quality teams to ensure readiness and successful shipment of EE projects, and creating a complete scope of work for the Field Service team.

You will monitor requests, run kickoff meetings, develop action plans, track progress, and drive improvements across

Qualifications

• Bachelor's Degree in a related field.
• PMI/CPM certification preferred.
• 5+ years of experience with project management (required).
• Experience within SAP or other ERP business systems preferred.
• Strong knowledge of business systems and applications, such as Microsoft Project or Project Server (required).
• Strong knowledge of business processes across all functional areas, with understanding of Master Data's role in business processes.

Responsibilities

• Monitor the Field Service Requests inbox for new project request emails and add the request to the Field Service Scheduling and Loading tool.
• Review Field Support project intake for required information and coordinate with stakeholders to capture it.
• Hold EE field support readiness kick-off meetings with stakeholders to close outstanding items prior to EE shipment.
• Coordinate with the Field Service Scheduling supervisor to align on the start date of field work.
• Provide a detailed Field Service Action Plan outlining steps to close the Field Service Request.
• Provide status updates on progress of Field Service Requests.
• If field issues arise, revise the Field Service Action Plan with problem statements and corrective actions.
• Track team and project performance metrics.
• Identify continuous improvement opportunities and implement solutions with input from others.
• Support the Logistic Coordinators with daily standard work or other tasks.

Job description

Job Overview

Hubbell's Systems Control location in Iron Mountain, MI is looking for a Field Service Project Manager. The Field Service Project Manager supports the successful planning, execution, and completion of Electrical Enclosure (EE) project handoffs to the customer. Partnering with project management, engineering, manufacturing, test, and quality you will aid in qualifying ship readiness of individual EE projects. Collaborating with the cross functional teams, the Field Service Project Coordinator will compile a complete and executable scope of work for the Field Service team.

A Day In The Life

• Monitor the Field Service Requests inbox for new project request emails and add the request for Field Service support to the Field Service Scheduling and Loading tool.
• Review Field Support project intake for required information, work with the requestor and other stakeholders to ensure the correct information is captured.
• Hold an EE field support readiness kick‑off meetings with the required stakeholders to close on any outstanding items prior to EE shipment.
• Coordinate with the Field Service Scheduling supervisor to align on the date to begin the field work.
• Provide a detailed Field Service Action Plan to the requestor outlining the plan to close the Field Service Request.
• Provide status to the requestor on progress of the Field Service Request.
• If issues are discovered in the field during the implementation of the Field Service Action Plan, ensure the Field Service Action Plan is revised to capture the problem statement and corrective action. Engage the proper stakeholders for alignment.
• Track team and project performance metrics.
• Identify continuous improvement opportunities and implement solutions with input from others.
• Support the Logistic Coordinators with their daily standard work or any other tasks assigned.

What will help you thrive in this role?

• Bachelor's Degree in a related field
• PMI/CPM certification preferred
• 5+ years of experience with project management (required)
• Experience within SAP or other ERP business systems preferred
• Strong comprehensive knowledge of business systems and applications, such as Microsoft Project or Project Server (required)
• Strong knowledge of business processes across all functional areas is preferable with a good working knowledge of how Master Data is critical to effective business process execution

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.