Field Services Operations Coordinator

ArchKey Solutions; New Florence (MO); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off and holidays

Wellness programs

Tuition reimbursement

Employee assistance programs

Job summary

ArchKey Solutions, based in New Florence, MO, seeks a Field Services Specialist to support field leadership with day-to-day administrative tasks and labor coordination. The role requires coordinating hiring, trainings, timekeeping, and safety documentation to keep operations compliant and efficient.

You will interact with HR, payroll, and unions while training field staff on company software and devices such as iPads and laptops. A strong service orientation and safe work practices are essential.

Qualifications

• Associate degree or equivalent work experience in construction management, IT support, administration, business or a related field.
• Minimum 3–5 years of experience in construction field dispatching.
• Knowledge of union collective bargaining agreements is a plus and helpful for coordination.
• Strong process orientation and organizational skills.
• Excellent communication, customer service, and professionalism.
• Ability to manage multiple priorities in a fast-paced environment and work with teams.

Responsibilities

• Processes paperwork for field labor hiring and layoffs, coordinating with HR, payroll and unions.
• Provides daily administrative support to field leadership and employees, maintaining timekeeping, logs and training records.
• Schedules meetings and training for field personnel and coordinates technology requests, training on iPads and company software.
• Assists with portability management for field employees working in other jurisdictions.
• Maintains positive communications with customers, vendors and field staff reflecting company values.
• Models safe work practices and uses LEAN concepts to improve operations.

Skills

Field dispatching

Customer service

Time management

Communication

LEAN/CI knowledge

Education

Associate degree or equivalent

Tools

iPads

Laptops

Company software

Job description

ArchKey Solutions, based in New Florence, MO, seeks a Field Services Specialist to support field leadership with day-to-day administrative tasks and labor coordination. The role requires coordinating hiring, trainings, timekeeping, and safety documentation to keep operations compliant and efficient.

You will interact with HR, payroll, and unions while training field staff on company software and devices such as iPads and laptops. A strong service orientation and safe work practices are essential.