Field Services Lead - Solar Performance & Training

Jobtailor; Menifee (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor is seeking a Field Service Technician to manage and complete service and warranty work in the solar sector. You will coordinate schedules, allocate labor with foremen and supervisors, and participate in training for field technicians.

The role emphasizes meeting KPIs, safety, and effective customer communication. The ideal candidate has 1–3 years of field solar experience, a high school diploma, and a valid driver's license.

Qualifications

• 1 - 3 years of previous field construction or solar experience required
• High School diploma is required
• Must maintain a clean driving record and pass a driving background check
• Must be 21 years of age
• Valid driver’s license required
• Knowledge of the NEC and applicable codes and standards
• Working knowledge of current NEC codes
• Ability to interpret single line drawings and PV systems from roof to meter
• Knowledge of electrical principles related to solar interconnection/tie-in and PV system operation
• Understanding of interconnection activities and basic construction principles
• Strong computer skills

Responsibilities

• Manage, schedule, and complete service and warranty-related work
• Organize, lead, and maintain the warranty and service schedule
• Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager
• Assist with training and development for Field Service Technicians and Field Communications Technicians
• Lead regular meetings to align and train the local field service team on best practices
• Support onboarding and training of new field performance team members
• Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed
• Assist with inspections and site audits when assigned
• Work independently and as part of the Performance O&M team
• Interact with customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team
• Identify and report safety hazards and encourage safe work practices
• Troubleshoot issues, escalate and follow up with customers

Skills

Strong computer skills

Excellent verbal and written

Excellent organizational and time mgmt

Proven customer service

Logical decision-making and Troubles

Education

High School diploma

Electrical Journeyman Certification

Tools

Field Service Scheduling Software

Inspection Tools

Job description

Jobtailor is seeking a Field Service Technician to manage and complete service and warranty work in the solar sector. You will coordinate schedules, allocate labor with foremen and supervisors, and participate in training for field technicians.

The role emphasizes meeting KPIs, safety, and effective customer communication. The ideal candidate has 1–3 years of field solar experience, a high school diploma, and a valid driver's license.