Field Services Lead

Strive Solutions; Oglesby (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Strive Solutions is seeking a Field Services Lead OS to oversee on-site operations and maintenance, ensuring safe, efficient, and high-quality technical support for client sites. You will coordinate teams, uphold standards, and drive customer satisfaction through timely service delivery.

You will partner with field crews to maintain operational excellence, enforce safety protocols, and continuously improve field service processes while communicating effectively with customers and internal

Qualifications

• Leadership in field services, operations, or maintenance.
• Strong understanding of technical service delivery and maintenance workflows.
• Proven commitment to safety and compliance in field environments.
• Excellent communication and customer-focused problem-solving skills.
• Ability to coordinate teams and drive operational efficiency on-site.

Responsibilities

• Lead and coordinate field service on-site operations and maintenance activities.
• Ensure work is performed to high technical standards and quality expectations.
• Promote and enforce strong safety practices and operational compliance.
• Support customers by ensuring timely, effective service delivery.
• Maintain smooth day-to-day field service execution across assigned activities.

Skills

Leadership

Technical service delivery

Safety & compliance

Communication & problem-solving

Team coordination

Job description

Field Services Lead OS oversees on-site operations and maintenance for field services, ensuring efficient, safe, and high-quality technical support. The role is focused on maintaining operational excellence while supporting customer satisfaction.

Key Responsibilities

• Lead and coordinate field service on-site operations and maintenance activities.
• Ensure work is performed to high technical standards and quality expectations.
• Promote and enforce strong safety practices and operational compliance.
• Support customers by ensuring timely, effective service delivery.
• Maintain smooth day-to-day field service execution across assigned activities.

Qualifications & Skills

• Demonstrated leadership in field services, operations, or maintenance.
• Strong understanding of technical service delivery and maintenance workflows.
• Proven commitment to safety and compliance in field environments.
• Excellent communication and customer-focused problem-solving skills.
• Ability to coordinate teams and drive operational efficiency on-site.