Field Services Engineer III - Cardiovascular (Boston, Massachusetts)

Medtronic; Massachusetts; On-site; USD 85,000 - 110,000; Full time

Job summary

Medtronic is seeking a Field Service Engineer to act as the primary technical liaison for cardiovascular systems at customer sites in the Boston area. The role involves installation, maintenance, and de-installation, with strong collaboration with sales and clinical teams to ensure optimal product performance.

The engineer will coordinate with Marketing, Quality, Production and Engineering for field feedback and continuous improvement.

Responsibilities

• Primary technical representative for Medtronic Cardiovascular (CV) customers and the sales and clinical teams.
• Responsible for technical assessment, installation, support, servicing, maintenance, and de-installation of CV systems at customer sites.
• Coordinate feedback with Marketing, Quality, Production and Engineering to evaluate field performance of products.

Job description

We anticipate the application window for this opening will close on - 29 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Cardiac Surgery provides critical blood management solutions. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmia and blood management, enabling clinicians to perform procedures with superior outcomes. Be the strategic partner of choice for cardiac surgeons and perfusionists in serving the lifetime of patients with cardiovascular and respiratory disease. The Vision: Committed to advancing and delivering optimal cardiac surgical care.

The Field Service Engineer is the primary technical representative for Medtronic Cardiovascular (CV) customers and the sales and clinical teams. The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all CV systems at customer sites. The FSE works closely with the Field Service and Technical Service teams to help coordinate feedback with the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This position may also require providing technical assistance to physicians or technologists during clinical procedures.

Additional Information: Location: Individuals must reside within 60 minutes of Boston Logan International Airport (BOS) to successfully support this territory. Territory: This position will support a territory that includes Boston and other New England locations. Travel: This position will require over 75%