Field Services Engineer I

dormakaba International Holding AG; United States; Remote; USD 55,000 - 70,000; Full time

Job summary

dormakaba is seeking a remote Field Service Engineer to support infrastructure security across North America. This role involves installation, troubleshooting of electromechanical devices, and ensuring timely service delivery. The candidate must be willing to travel extensively and have proven mechanical skills.

Benefits

Comprehensive Medical, Dental, Vision Insurance

401k Matching Plan

Vacation and Personal Time Off

Tuition Reimbursement Program

Access to LinkedIn Learning Courses

Qualifications

• Ability to travel up to 90% of the time.
• Ability to gain a security clearance.
• Skills to read complex schematics.

Responsibilities

• Troubleshoot and install electromechanical devices.
• Write detailed technical reports.
• Train others on job equipment.

Skills

Mechanical Skills

Customer Service

Technical Reporting

Job description

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We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

Remote USA, US

May 29, 2025

POSITION OVERVIEW

dormakaba is seeking a remote Field Service Engineer based in the US. The Field Service Engineer is responsible for visiting various job sites throughout North America troubleshooting issues, installing electromechanical devices that are crucial to the security of airports and other critical infrastructure facilities and will ensure complete delivery of goods and services in a timely manner.

HIRING SALARY RANGE: Base Salary $55,000 - $70,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. Please visit our career site for more information on benefits

• Install and service dormakaba electromechanical devices, including afterhours emergency services
• Project a customer service image through competent service procedures, professional personal presentation, and communication with all customers
• Write detailed technical reports and maintain accurate records for each job site
• Train others to use necessary equipment to perform job and ensures proper adherence to safety requirements at facilities
• Maintain tools and ensure equipment is in good working order

WHAT WE REQUIRE

• Ability to travel up to 90% of the time and able to internationally travel as needed
• The ability to gain a security clearance at critical infrastructure and government facilities
• Mechanical Skills with the ability to read complex schematics and wiring
• Ability to lift 60+ pounds.

WHAT WE PREFER

WHAT WE OFFER

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba.
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Corporate Discounts for shopping, travel and more!

WHY JOIN DORMAKABA?

We are at the heart of every place that matters . As a leading global provider in the access solutions market for schools, banks, airports, hospitals, and hotels, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue Growing the Business, Growing Together, and Growing Ourselves. Build your career with us!

#LI-RA1

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. dormakaba does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company absent a signed agreement with approved Talent Acquisition dormakaba representative.

Interested?

We are looking forward to your application.

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