Field Services Engineer

Sterling Engineering; Virginia (MN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Mileage reimbursement

401K

PTO with blackout dates

Company Credit Card

401K

Job summary

A leading power distribution company in Virginia is seeking multiple Field Service Engineers to provide on-site support for data center power systems. The role involves troubleshooting electrical issues and acting as a customer contact point. Ideal candidates should have 3–5 years of relevant experience, strong communication skills, and the willingness to travel regionally. This position offers a $6K annual car allowance and encourages military veterans to apply.

Qualifications

• 3–5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.
• Strong understanding of electrical troubleshooting fundamentals.
• Comfortable working in a customer-facing role with excellent communication skills.

Responsibilities

• Provide on-site support for troubleshooting and repairing power distribution systems.
• Act as the primary point of contact with customers during field service calls.
• Perform system diagnostics and AC/DC troubleshooting on electrical panels.
• Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.
• Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.
• Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.

Skills

Electrical troubleshooting

Customer service skills

Communication

Hands-on experience

Vehicle travel readiness

Job description

Benefits

Benefits: Mileage reimbursement, PTO with blackout dates, OT (1.5x), Company Credit Card (for gas, food, parking), 401K

Overview

Sterling Engineering is looking for multiple Field Service Engineers to join a rapidly expanding power distribution company serving major data center clients. This is an exciting opportunity to work directly with customers, perform critical on-site support, and represent a respected name in the power distribution space. Military veterans are strongly encouraged to apply.

Responsibilities

• Provide on-site support for troubleshooting and repairing power distribution systems installed in data warehouses.
• Act as the primary point of contact with customers during field service calls—displaying strong interpersonal and customer service skills.
• Travel 100% regionally using personal vehicle (mileage reimbursed); expected workload of 40–50 hours/week with occasional nights, weekends, and holidays (always on-call).
• Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.
• Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.
• Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.

Qualifications

• 3–5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.
• Strong understanding of electrical troubleshooting fundamentals—experience in data centers or mission-critical environments is a plus.
• Comfortable working in a customer-facing role with excellent communication skills.
• Must use personal vehicle for travel; $6K annual car allowance included in hourly rate.
• Prior military experience is highly preferred.
• Must be flexible and dependable, willing to work OT and handle emergency call-ins.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.