Field Services Engineer

Catalyx; United States; Remote; USD 75,000 - 120,000; Full time

Job summary

A leading company in the automation and pharmaceutical sectors is seeking a Field Service Engineer. This remote position involves delivering technical solutions to clients across the USA, with extensive travel. The ideal candidate will have a Bachelor's degree in engineering and strong troubleshooting skills, along with a commitment to customer support and adherence to safety regulations.

Benefits

Medical insurance

Qualifications

• Must hold a valid USA Passport or working visa.
• Knowledge of packaging line equipment in pharma or food industries is a plus.
• Familiarity with .NET architecture, MS SQL databases, ODBC, TCP/IP, reporting tools is advantageous.

Responsibilities

• On-site installation, configuration, and validation of software and hardware systems.
• Provide technical support including electrical and optical setup, system testing, and troubleshooting.
• Ensure compliance with site safety standards and relevant regulations.

Skills

Troubleshooting

Technical problem-solving

Excellent communication skills

Fluency in English

Education

Bachelor’s degree in Electrical, Computer, Software, or Automation Engineering

Experience supporting electrical and automated systems

Tools

AutoCAD

MS Visio

Job description

Direct message the job poster from Catalyx

Catalyx is seeking a Field Service Engineer to work remotely and travel around the USA delivering solutions to clients. This role will require frequent travel, with assignments on the road for up to three weeks per trip.

Responsibilities:

• Deliver on-site installation, configuration, and validation of software and hardware systems to meet customer project requirements
• Provide technical support including electrical and optical setup, system testing, and troubleshooting
• Implement and test system integrations with external equipment or platforms
• Act as a key point of contact for project exceptions and updates, keeping project managers informed
• Ensure customers receive clear operational documentation and training for all installed systems
• Maintain accurate field reports, engineering documentation, and “as-built” updates
• Liaise closely with internal engineering and support teams to drive resolution and quality
• Conduct operator training sessions for customer teams across Europe
• Ensure compliance with site safety standards, relevant regulations (e.g. FDA, ISO9001), and internal quality processes
• Represent the service delivery team professionally and effectively, maintaining strong working relationships with customers and partner organisations

Requirements:

• Must hold a valid USA Passport or have a valid working visa for the US.
• Bachelor’s degree (or equivalent) in Electrical, Computer, Software, or Automation Engineering OR experience supporting electrical and automated systems
• Experience in electronics, ideally involving PC- or PLC-based systems
• Strong troubleshooting ability and technical problem-solving skills
• Comfortable with extensive travel (up to 75–85%), including multi-week trips throughout the USA.
• Knowledge of packaging line equipment in pharma or food industries is a plus
• Experience with AutoCAD, MS Visio, and technical documentation tools
• Fluency in English is essential.
• Excellent communication skills for dealing with both technical and non-technical stakeholders
• Familiarity with .NET architecture, MS SQL databases, ODBC, TCP/IP, or reporting tools (Crystal Reports, SQL Reports) is an advantage.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering, Manufacturing, and Information Technology

• Industries

  Automation Machinery Manufacturing and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Catalyx by 2x

Inferred from the description for this job

Medical insurance

Get notified about new Field Services Engineer jobs in United States.

Field Service Engineer, Ultrasound (Southeast)

United States $75,000.00-$85,000.00 1 day ago

United States $80,000.00-$90,000.00 3 weeks ago

United States $100,000.00-$120,000.00 3 weeks ago

Field Service Technician - Medical Equipment

Field Service Technician Level 2-3 - Remote

Florida, United States $77,000.00-$77,000.00 1 day ago

Field Service Technician - Energy & Infrastructure Solutions (ET23128)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.