Field Services Engineer

Mackinnon Bruce International; Town of Ohio (NY); Remote; Full time

Job summary

Join a dynamic and innovative global leader in food processing equipment as a Field Service Technician. This exciting role offers the chance to travel extensively across the U.S. while installing, maintaining, and repairing advanced machinery. You will work closely with clients in various sectors, including meat and dairy, ensuring their equipment operates flawlessly. With a strong focus on customer service and technical excellence, you'll collaborate with engineering and sales teams to deliver top-notch support. If you're mechanically savvy, enjoy problem-solving, and are looking for a supportive work culture that fosters growth, this opportunity is perfect for you.

Benefits

Competitive Compensation Package

Hands-on Training

Supportive Work Culture

Opportunities for Development

Qualifications

• 2+ years of mechanical or electrical repair experience required.
• Solid understanding of pneumatic and hydraulic systems.

Responsibilities

• Travel to install, maintain, and repair food processing machinery.
• Troubleshoot complex systems and provide technical documentation.

Skills

Mechanical Repair

Electrical Repair

Problem-Solving

Communication Skills

Diagnostic Skills

Education

High School Diploma

Technical Training

Tools

Microsoft Office Suite

Job description

4 days ago Be among the first 25 applicants

Mackinnon Bruce International provided pay range

This range is provided by Mackinnon Bruce International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $37.50/hr

Location: Ohio / New York Pennsylvania - United States (Remote with 85% travel)

Are you a mechanically savvy problem-solver with a passion for technology and customer service? A well-established and innovative global leader in food processing equipment is recruiting for a Field Service Technician to join their high-energy service team.

What You’ll Do:

• Travel across the assigned U.S. territory (85% travel required) to install, maintain, and repair advanced food processing machinery.
• Support customers in the meat, dairy, bakery, pet food, seafood, and poultry sectors.
• Troubleshoot and repair complex systems including mechanical, electrical, hydraulic, pneumatic, and electronic controls.
• Collaborate closely with engineering, sales, and technical teams to deliver best-in-class service.
• Provide technical documentation and maintain accurate maintenance records.
• Build and maintain strong relationships with clients by delivering exceptional support and expertise.

What We’re Looking For:

• 2+ years of experience in mechanical or electrical repair.
• High School diploma or equivalent required; technical training preferred.
• Solid understanding of pneumatic and hydraulic systems, control systems, and industrial machinery.
• Strong communication, diagnostic, and problem-solving skills.
• Comfortable with frequent travel and flexible scheduling, including some weekends.
• Proficiency with Microsoft Office Suite and general office equipment.

Nice to Have:

• Experience with AC/DC servo drives, schematics, and technical manuals.
• Prior field service experience in industrial or food processing environments.

What’s In It for You:

• Competitive compensation package
• Hands-on training with cutting-edge equipment
• Supportive, dynamic, and growth-oriented work culture
• Opportunities for technical and professional development

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service and Engineering

Industries

Industrial Machinery Manufacturing and Machinery Manufacturing