Field Services Engineer

Syrtech Technologies; Tigard (OR); On-site; USD 85,000 - 105,000; Full time

Job summary

Syrtech Technologies LLC in Tigard, OR provides specialized engineering services for precision manufacturing, focusing on Swiss CNC applications and process optimization. The Field Services Engineer role is full-time and on-site in Tigard, involving installation, maintenance, and optimization of CNC and Swiss machines.

You will perform field service visits, diagnose issues, complete repairs, conduct preventive maintenance, document activities, and support operator training to stabilize processes

Qualifications

• Strong field service experience with CNC/Swiss equipment and on-site installation.
• Proficient troubleshooting across mechanical, electrical, and control systems.
• Hands-on preventive maintenance, inspections, and documentation.
• Customer service-focused communication and relationship-building.
• Experience with process optimization, cycle-time reductions, and tooling/setup improvements.
• Ability to read technical drawings and schematics; familiarity with Fanuc or similar CNC controls.
• Willingness to travel regionally and work in shop-floor environments with safety practices.
• Bachelor's degree in Mechanical, Manufacturing, or Electrical Engineering or equivalent; ISO/regulatory experience preferred.

Responsibilities

• Perform field service visits for CNC/Swiss machines, installation, maintenance, and optimization.
• Diagnose mechanical, electrical, and control issues and complete repairs.
• Conduct preventive maintenance and machine inspections.
• Document service activities and provide troubleshooting guidance to customers.
• Assist tooling selection and setup and support operator training.
• Coordinate with customer production teams and travel regionally.

Skills

Field service experience CNC/Swiss

Troubleshooting and support

Preventive maintenance

Customer service/communication

Process optimization/setup

Reading drawings/CNC controls

Regional travel readiness

Education

Bachelor's degree in Mechanical/Manufacturing/Electrical Eng

Job description

Company Description

Syrtech Technologies LLC provides specialized engineering services for precision manufacturers, with a focus on Swiss CNC applications, CNC service and support, and process optimization. The company helps clients improve productivity, reduce downtime, and increase repeatability through hands-on engineering expertise and practical manufacturing experience. Services include troubleshooting, preventive maintenance, machine inspections, tooling and setup optimization, production support, operator training, and support for live tooling, Swiss machines, ISO, and medical manufacturing. Syrtech Technologies is committed to solving technical challenges and preventing recurring issues for its customers. The company serves manufacturers across Oregon, Washington, California, and the broader Pacific Northwest region.

Role Description

The Field Services Engineer is a full-time, on-site role based in Tigard, OR, supporting customers with CNC and Swiss machine installation, maintenance, and optimization. Day-to-day responsibilities include performing field service visits, diagnosing mechanical and control issues, completing repairs, and conducting preventive maintenance and machine inspections. The role involves providing technical support and troubleshooting guidance, documenting service activities, and recommending process improvements to enhance uptime and cycle times. The Field Services Engineer will collaborate with customer production teams, assist with tooling selection and setup, and support operator training to stabilize machining processes and improve repeatability. This position requires regular travel to customer facilities within the region and clear, professional communication with stakeholders.

Qualifications

• Strong field service experience with CNC and/or Swiss machining equipment, including on-site installation, repair, and commissioning.
• Proficiency in troubleshooting and technical support, including diagnosing mechanical, electrical, and control system issues.
• Hands-on preventive maintenance skills, including routine inspections, adjustments, and documentation of machine condition.
• Customer service skills focused on clear communication, professionalism, and building long-term relationships with manufacturing clients.
• Experience with process optimization, cycle time reduction, and tooling/setup improvements in a production environment.
• Ability to read technical drawings, machine manuals, and schematics; familiarity with CNC controls (e.g., Fanuc or similar) is highly beneficial.
• Comfort with regional travel to customer sites and working in shop-floor environments with appropriate safety practices.
• Bachelor degree in Mechanical, Manufacturing, or Electrical Engineering, or equivalent.
• Prior experience in precision manufacturing, medical device, or ISO-regulated environments is a required.