Field Services Engineer

JENOPTIK Smart Mobility Solutions; Maryland; On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Disability insurance

Job summary

A leading company in public safety solutions is seeking a Corporate Recruiter to manage system design and customer support tasks. This role requires a degree in electrical or technical fields and offers opportunities for travel across the Americas. Candidates should have strong communication skills and experience in component repair.

Qualifications

• 4-year degree or Certification in electrical/technical field required.
• 3 years of experience with component-level repair and/or assembly.
• Service experience in camera, radar, laser, photo, or optical systems advantageous.

Responsibilities

• System design, build, and test including camera and electrical elements.
• Onsite installations & training in various locations across the Americas.
• Provide technical support to customers in the Americas.

Skills

Effective communication skills

Creative problem-solving

Strategic thinking

Team-building skills

Education

4-year degree or Certification in the electrical/technical field

Tools

Microsoft Office

SAP

Job description

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Corporate Recruiter at JENOPTIK Optical Systems

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):

• System design, build, and test, including camera, solar, battery & electrical elements
• Component repair, maintenance, calibration and certification
• Onsite installations & training in various locations across the Americas, “gets the job done”.
• Technical Support by e-mail, phone, or onsite for our customers in the Americas
• Maintains rapport with customers by examining complaints and identifying solutions
• Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
• Performs all other duties as assigned

REQUIREMENTS:

• Position is located in Prince Georges County
• 4-year degree or Certification in the electrical/technical field
• Prior field engineering and electrical experience essential
• 3 years of experience with component-level repair and/or assembly in a workshop
• Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
• Ability to work well under pressure and manage a challenging workload
• Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
• Experience in SAP, or other ERP/MRP database
• Up to 50% travel possible, international and domestic
• Valid driver’s license and Passport required
• Effective communication skills, both written and verbal
• Must possess “soft skills”: personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
• Skilled in dealing with people effectively and politely
• International service experience is desirable

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use of hands or fingers to handle or feel objects, tools, or controls and keyboarding; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear.

The employee must be able to lift and/or move up to 50 pounds.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Public Safety

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Disability insurance

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