Field Services Engineer (Part-time)

Vazyme

New Jersey

On-site

USD 85,020 - 106,000

Part time

14 days+

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Job summary

A leading medical equipment company is seeking a Part-time Field Service Engineer to support automation workstation installation and maintenance. Responsibilities include conducting site inspections, troubleshooting, and providing technical support. The ideal candidate will possess a relevant degree and have experience with laboratory equipment. This role requires travel along the East Coast and to Mainland China for training.

Qualifications

1-3 years of experience in after-sales service for automated medical or laboratory equipment.
Ability to handle installation, maintenance, and troubleshooting independently.
Willingness to travel across the East Coast and Mainland China for training.

Responsibilities

Conduct environmental inspections prior to automation workstation installation.
Perform installation, calibration, and troubleshooting of automated instruments.
Provide technical training to customers on instrument usage.

Skills

Communication skills

Troubleshooting skills

Technical training

Education

Bachelor’s degree in Biology, Mechanical Engineering, Electronics, or Physics

Tools

Multimeters

Diagnostic software

Job description

We are seeking a Part-time Field Service Engineer (FSE) to join our team, specializing in automation workstation installation, maintenance, and support for medical and laboratory equipment. The FSE will be responsible for conducting site inspections, installing and debugging instruments, updating software, scripting adjustments, training end-users, and providing after-sales support and maintenance.

Key Responsibilities:

Conduct environmental inspections prior to automation workstation installation.
Perform installation, calibration, and troubleshooting of automated instruments.
Update software, debug scripts, and ensure optimal system performance.
Provide technical training to customers on instrument usage and best practices.
Offer after-sales support, including maintenance, repairs, and follow-ups.
Maintain detailed service records and ensure timely reporting of service activities.
Collaborate with cross-functional teams to improve service quality and customer satisfaction.

Requirements:

Bachelor’s degree or above in Biology, Mechanical Engineering, Electronics, or Physics.
1-3 years of experience in after-sales service for automated medical or laboratory equipment.
Proficiency in using common service tools, such as multimeters and diagnostic software.
Ability to handle installation, maintenance, and troubleshooting independently.
Strong communication, Mandarin speaking is a plus.
Willingness to travel across the East Coast for on-site service, and travel to Mainland China for training.

Seniority level