Field Services Engineer

Cognizant; Elkton (VA); On-site; USD 53,000 - 58,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Deskside Support Engineer to provide on-site desktop support at Elkton, VA. Responsibilities include IMAC, break-fix, imaging, and assisting users across the enterprise. The role also entails training junior staff and supporting shop-floor devices as needed.

The candidate will join a team delivering end-user IT services, with a structured benefits package and a discretionary annual incentive program based on performance.

Qualifications

• Provide Install Move Add Change (IMAC), Break-Fix and end user support activities.
• Stage Build and Image systems with standard client image (aka eCore).
• Complete special projects as requested by Customer.
• Provides technical training to more junior employees.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Where required, provide support for the Manufacturing "Shop Floor'' handhelds, laptops, and scanner devices.

Responsibilities

• Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required.
• Stage Build and Image systems with standard client image (aka eCore).
• Complete special projects as requested by Customer.
• Provides technical training to more junior employees.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Where required, provide support for the Manufacturing "Shop Floor'' handhelds, laptops, and scanner devices.

Skills

Desktop

Laptop

Printer

Mobility Services

Job description

Role: Deskside Support Engineer

Location- ELKTON,VA (ONSITE)

Job Responsibilities

• Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required.
• Stage Build and Image systems with standard client image (aka eCore).
• Complete special projects as requested by Customer.
• Provides technical training to more junior employees.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Where required, provide support for the Manufacturing "Shop Floor'' handhelds, laptops, and scanner devices.

Mandatory Skills

(Top 5 Keywords or skills)

• Desktop 1 Yes
• Laptop 1 Yes
• Printer 1 Yes
• Mobility Services 1 Yes

Salary and Other Compensation: The annual salary for this position is between $53,000 to $58,000 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.