Field Services Engineer

Manpower; Elgin (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Manpower is seeking a field service engineer to perform maintenance, repair, qualification protocols, calibration, and training for capital equipment. The role includes on-site and remote support across the US and internationally, with travel as needed.

Your duties include planning service visits, diagnosing issues, replacing defective parts, and training customers on operation and optimization. Documentation of service activities is required.

Qualifications

• Bachelor of Science in Engineering preferred or 4 years of equivalent work experience.
• Familiarity with Programmable Logic Controllers and RS Logix.
• Experience with Digital Multimeters, temperature probes and pressure gauges.
• Ability to read blueprints and electrical schematics.
• Willingness to travel domestically and internationally (overnight stays).
• Electromechanical proficiency and diagnostics expertise.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Plan service needs and contact customers to determine requirements.
• Meet customer personnel to determine equipment problems and perform diagnostics.
• Repair, recalibrate, and replace defective parts and components.
• Provide protocol services and equipment qualification procedures at home office and customer sites.
• Calibrate equipment to meet standards and perform on-site operation and maintenance.
• Run tests, qualify equipment, and conduct seminars for operation and process optimization.
• Prepare service and expense records and travel as required.
• Travel domestically and internationally for field work.

Skills

Electromechanical proficiency

Diagnostic troubleshooting

Reading electrical schematics

Field service experience

Willingness to travel

Education

Bachelor of Science in Engineering

Tools

Programmable Logic Controllers

RS Logix

Digital Multimeters

Temperature probes

Pressure gauges

Job description

Perform functions to provide capital equipment maintenance, repair, qualification protocol

execution, calibration, and training services for customers in US or Internationally.

• Plan assigned customer service needs, contact customers to obtain information to determine
• tools, instruments and parts that may be needed in the field and arrange travel needs.
• Meet customer personnel to determine equipment problems, perform diagnostic tests
• involving mechanical, electrical, electronic, pneumatic, and hydraulic systems.
• Troubleshoot and diagnose problems and take corrective action involving replacing defective
• parts and machine components, reprogramming control systems and reviewing units as necessary.
• Provide protocol services for customers, perform equipment qualification procedures at home
• office and at customer site, identify and correct problems as required.
• Calibrate equipment according to customer schedule apply test procedures and adjust
• equipment to meet standards.
• Provide on-site operation, maintenance, and preventive maintenance.
• Make courtesy calls to customer sites as available.
• Respond to customer calls regarding equipment problems, determine nature of problems and
• recommend corrective action.
• Run lab and factory acceptance tests for customers, set up equipment, run product and check specifications.
• Conduct on-site seminars for equipment operation and process optimization.
• Prepare service and expense records as required.
• Perform other related duties as assigned.
• Bachelor of Science in Engineering or 4 years of equivalent work experience preferred
• Electromechanical proficiency
• Ability to read blueprints and electrical schematics
• Familiarity working with Programmable Logical Controllers
• Some knowledge of RS Logix
• Experience working with Digital Multimeters, temperature probes, pressure gauges
• Familiarity working with high voltage devices
• Experience with troubleshooting
• Ability to travel domestically and internationally (overnight stays)