Field Services Engineer

RPS Imaging; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with matching benefit

Job summary

RPS Imaging is seeking a Field Service Engineer for the Greater Detroit Metro Area, focusing on the maintenance and repair of imaging systems. You will perform essential duties like installation, adjustments, and safety tests while adhering to performance standards.

The ideal candidate should possess a Bachelor’s degree in electronic technology or engineering and have at least one year of experience in the field. Essential skills include electronics knowledge, troubleshooting abilities, and proficiency in communication.

Benefits include medical insurance and a 401(k) plan with matching.

Qualifications

• Valid driving license with satisfactory driving record.
• Minimum of 1 year experience in repair and maintenance of imaging equipment.
• Strong knowledge of radiology physics, digital technology, mechanics.
• Knowledge of laws, regulations, radiation safety, and protection practices.

Responsibilities

• Perform planned maintenance, installation, repairs and adjustments on imaging equipment.
• Conduct incoming inspections and equipment quality control per manufacturer specifications.
• Work closely with management and sales teams.
• Adhere to performance metrics and maintain documentation.

Skills

Electronics knowledge and basic troubleshooting

General knowledge of networked equipment

Strong oral, written, analytical, and organizational skills

Computer skills (MS Word, Excel, Outlook)

Results oriented with excellent customer service

Hands-on knowledge of various testing equipment

Education

Bachelor’s degree in electronic technology or engineering

Tools

VOM meters

radiation meters

hand tools

oscilloscopes

safety analyzers

imaging phantoms

power tools

HV probes

HV bleeders

test fixtures

attenuation devices

Job description

Job Title

Field Service Engineer (Detroit, Michigan)

Location

Great Lakes Region – Greater Detroit Metro Area (within a 4‑hour drive radius).

Notice

NOTE: You must be a U.S. Citizen (no work visas permitted). You will not be considered for this position if you reside outside the Michigan territory.

Essential Duties and Responsibilities

• Performs assigned planned maintenance, installation, repairs, adjustments, calibrations, and safety testing on imaging equipment including conventional X‑ray, ultrasound, CR, DR, and mammography.
• Performs incoming inspections, equipment quality control, testing, calibration, and image evaluation per manufacturer specifications and guidelines.
• Works closely with management, sales teams, and other service team members.
• Adheres to performance metrics (PM completion, call closure, parts returns, first‑call repair, escalation protocols, downtime, etc.).
• Maintains timely, accurate, thorough documentation through strong verbal and written communication, as required by management and policies.

Qualifications

• Willing to travel as backup to other areas on occasion.
• Valid driving license with satisfactory driving record.
• Successful background check and drug testing (pre‑ and post‑hire).
• Self‑driven, able to optimize performance without extensive supervision.
• Excellent verbal & written communication in a demanding, fast‑paced environment.
• Bachelor’s degree in electronic technology or engineering (preferred).
• Minimum of 1 year experience in repair and maintenance of imaging equipment.
• Strong knowledge of radiology physics, digital technology, mechanics.
• Knowledge of laws, regulations, radiation safety, and protection practices.
• Understanding of imaging performance standards and manufacturing practices.

Skills

• Electronics knowledge and basic troubleshooting.
• General knowledge of networked equipment.
• Strong oral, written, analytical, and organizational skills.
• Computer skills (MS Word, Excel, Outlook).
• Results oriented with excellent customer service.
• Hands‑on knowledge of VOM meters, radiation meters, hand tools, oscilloscopes, safety analyzers, imaging phantoms, power tools, HV probes, HV bleeders, test fixtures, and attenuation devices.

Physical Requirements

• Regularly lift/move up to 25 pounds; frequently up to 40 pounds.
• Stand, walk, sit, use hands to finger, handle, or feel; reach with arms; climb or balance; stoop, kneel, crouch, or crawl.
• Capable of driving for long periods while traveling.
• Capable of standing for extended periods.

Benefits

Medical insurance. 401(k) plan with matching benefit.