Summary
Responsiblefor workingindependently in providing repairs and preventative maintenance for hospital clients’diagnostic imagingequipment. This position isrequiredtomaintainrecords, documentresults,andcoordinateoutside resources for repairs. Response times are measured to achieve customerrequirements andsatisfaction.
Imaging Field Service Engineer
Responsiblefor workingindependently in providing repairs and preventative maintenance for hospital clients’diagnostic imagingequipment. This position isrequiredtomaintainrecords, documentresults,andcoordinateoutside resources for repairs. Response times are measured to achieve customerrequirements andsatisfaction.
Duties & Responsibilities
- Performs repairs and calibrations todiagnostic imaging equipmentandmaintainsassociated recordsbyfilingaccurateandtimelyreportswithDispatcher.
- Responsible for one or more of the following devices: general X-ray, CT, MRI, digital X-ray, ultrasound, mammography, and mobile X-ray.
- Solve problemsutilizinganalytical thoughtprocesseswhich may involve multiple contactswith internal and external resources.
- Assistotherpersonnelasrequired.
- Interactswith vendors. Researchresources and suppliers.
- Completesfacilityand companypolicy and procedureguidelines.
- Maintains work area in a neat and orderly fashion.
- Conducts and maintains duties, personal appearance, interactions with fellow employees, staff, and customers in aprofessional manner.
- Comply withongoing educational opportunities provided.Useunassigned time to increase knowledge on technology and procedures.
- Understands and works well with the auditing agencies and theirrequirements,i.e., ACHA, TJC.
- Understands NFPA-99 and electrical leakage limits witha goodunderstanding of biologicalparameters.
- Assist inSeniorManagement as needed.
- Performs other duties asrequiredor assigned which arereasonably withinthe scope of the duties in this job classification.
Preferred Education & Qualifications
- At least three (3) years imaging related experience or a combination of related work experience and training/education.
- Two-yeardegree from an accredited school in electronicsor equivalent military experience.
- Completedan internshipwithan accreditedprogram.
Preferred Skills
- Ability to communicate clearly and empathetically with diverse audiences, both in person and in writing.
- Strong attention to detail — able to spot inconsistencies, follow processes precisely, and ensure accuracy in data entry.
- Familiarity with Computerized Maintenance Management Systems (CMMS). Comfort navigating software tools to input, retrieve, and analyze maintenance-related data.
WORKING CONDITIONS
- Requires constant contact with staff andthe public.
- Work is performed in air conditioned/heated facilities.
- Requires exposure to outside elements up to 10% of the time.
TYPICAL AND PHYSICAL DEMANDS
- Ability to stand, walk, bend, kneel, and lift equipment up to 50 pounds.
- Works regularly in clinical, technical, and equipment installation environments.
- Requires manual coordination to use hand tools, test equipment, and computers.
- Ability to install, configure, and integrate complex clinical or healthcare systems.
- Strong analytical and troubleshooting skills for system performance and issue resolution.
- Ability to manage multiple projects and service requests in a fast-paced environment.
- Effective communication skills to work with clinical staff, IT teams, and vendors.
- Must maintain attention to detail and ensure compliance with safety and regulatory standards.
EEO
TheInterMedGroupprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age,disabilityor genetics.