Field Services Assistant

Travis Creech Plumbing & Septic; Kenly (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Travis Creech Plumbing & Septic in North Carolina is seeking a Field Services Assistant to support plumbing and septic service operations. You will drive company trucks, transport tools, assist field crews, and ensure vehicles are clean and ready for daily work.

You will also handle basic job site duties, assist with septic pumping, document logs, and communicate with the office for routing and notes. The role requires a clean driving record, a high school diploma, reliable attendance, and

Qualifications

• Must have a valid driver's license and a clear driving record.
• High School Diploma or Equivalent required.
• Reliable attendance and positive attitude are essential.
• Ability to communicate clearly and work efficiently with customers.

Responsibilities

• Operate company trucks safely to job sites and disposal facilities.
• Transport tools, piping, pumps, fittings, hoses, and job materials.
• Assist with jobsite setup and breakdown as needed.
• Support septic pumping operations and hose handling/loading/unloading.
• Maintain vehicle readiness and conduct daily inspections.
• Complete logs, tickets and daily vehicle checklist; report issues.
• Communicate routing and notes with the office; maintain professional image.
• Dig trenches and assist in pumping and repairing septic systems and grease traps.
• All other duties assigned.

Skills

Communication

Customer service

Troubleshooting

Interpersonal skills

Attention to detail

Education

High School Diploma or Equivalent

Job description

Job Summary

The Field Services Assistant supports plumbing and septic service operations by safely operating company vehicles, transporting equipment or materials as needed, assisting field crews, and maintaining vehicle cleanliness and readiness. This role is critical to field efficiency and job site safety.

Essential Duties & Responsibilities

• Operate company trucks safely and professionally to job sites and disposal facilities
• Transport tools, piping, pumps, fittings, hoses, and job materials
• Assist with jobsite setup and breakdown as needed
• Support septic pumping operations (hose handling/loading/unloading)
• Maintain vehicle readiness: clean cab, clean tank area, organize storage compartments
• Conduct daily inspections of assigned vehicle (lights, tires, fluids, hoses, fittings, etc.)
• Report maintenance issues immediately and document as required
• Complete trip tickets, disposal logs, fuel logs, and daily vehicle checklist
  
• Communicate effectively with office for routing, schedule changes, and job notes or photos
• Maintain a professional image and courteous behavior with customers
• Dig trenches to desired or required depths, by hand or using trenching tools
  
• Pump and assist in the repair of septic systems and grease traps
• Assisting on pump truck, locating, digging up, and pumping septic systems and grease traps
  
• All other duties assigned

Work Environment / Physical Requirements

• Ability to lift and/or carry up to75 pounds
• Ability to work outdoors in hot and cold weather as well as other elements
• Exposure to septic waste environments
• Standing, bending, kneeling, climbing in/out of vehicles frequently

Qualifications

• Valid Driver's License Required
• Clear Driving Record Required
• High School Diploma or Equivalent
• Reliable attendance and positive attitude
• Ability to communicate clearly and work efficiently
• Must be comfortable asking and taking customer payments if necessary
  
• Some understanding of Septic systems, materials, tools and equipment
  
• Ability to communicate well with customers and team members
• Manage detailed reports of work done on job sites to ensure successful and adequate installations or repairs performed
• Exceptional customer service and client focus
• Excellent troubleshooting and analytical skills
• Excellent verbal communication and interpersonal skills

Benefits

• Medical, Dental, Vision, and Life Insurance Options
• Paid Time Off
• Paid Holidays