Field Service Technician - Window & Door Installations

Socket.dev; Houston (TX); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, life and disability

Paid Holidays & PTO

401(k) retirement plan

Wellness incentives

Job summary

Renuity is hiring a Field Service Technician to install and repair home improvement products across customer sites. The role emphasizes safety, accuracy, and high customer satisfaction while representing our national home remodeling network.

Travel to customer homes, install new products, perform repairs, and document service activities. You will need your own truck and tools, a valid license, and strong problem-solving and communication skills to ensure quality workmanship and positive

Qualifications

• Must have proven experience in window and door installation and general home construction knowledge
• Some experience in glass reglazing is required but additional training can be provided
• Experience in bath, plumbing, or handy man experience
• Own truck and tools
• Valid driver's license and auto insurance required
• Excellent customer service skills
• Problem-solving and troubleshooting skills

Responsibilities

• Learn our processes and quality standards to deliver A+ customer service
• Travel to our customer's homes to install new products or repair existing products
• Take preventative measures, escalate any customer issues to the Service Department
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Lift and/or move equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Job description

Renuity is hiring a Field Service Technician to install and repair home improvement products across customer sites. The role emphasizes safety, accuracy, and high customer satisfaction while representing our national home remodeling network.

Travel to customer homes, install new products, perform repairs, and document service activities. You will need your own truck and tools, a valid license, and strong problem-solving and communication skills to ensure quality workmanship and positive