Field Service Technician (Wilson, NC)

Carlton Industrial Solutions; Wilson (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

Boot and tool allowances

Medical, dental and vision coverage

401(k) with match

Ongoing training and careerDevelopment

Job summary

Carlton Industrial Solutions is seeking a hands-on Field Service Technician to service industrial weighing equipment in customer sites across CIS territories. You will perform maintenance, calibration, repair, and installation, ensuring safety and accuracy while minimizing downtime.

Travel up to 25% and on-call rotation may be required. The role requires mechanical aptitude, basic electrical understanding, and strong problem-solving.

Qualifications

• Mechanical aptitude with basic electrical understanding.
• Strong problem-solving skills and ability to work independently in the field.
• Clear communication and documentation of service findings.
• Flexibility to adapt to varying schedules and travel.
• Customer-first mindset and safe work practices.

Responsibilities

• Perform maintenance, calibration, repair, and installation on industrial weighing equipment.
• Troubleshoot mechanical and electrical issues.
• Complete service calls safely and efficiently and document results.
• Communicate findings and next steps to customers clearly.
• Identify safety risks and maintain tools, equipment, and vehicle.

Skills

Mechanical aptitude

Electrical understanding

Problem-solving

Independent field work

Clear communication

Education

Technical training or related experience

Job description

DescriptionField Service TechnicianCarlton Industrial Solutions is looking for a hands-on Field Service Technician to keep customers' industrial weighing equipment running safely, accurately, and on schedule. You'll be the person customers count on when something needs fixing, calibrating, or installing—and the one who helps them avoid costly downtime.This is more than a repair job. You'll build real relationships with customers, work independently in the field, and play a direct role in keeping their operations safe and productive.Why It MattersIf it's made, it's weighed—from food to pharmaceuticals. When equipment is off, production slows, quality drops, and people can get hurt. You'll be the one customers count on to keep things safe, accurate, and running.What You'll DoPerform maintenance, calibration, repair, and installation on industrial weighing equipmentTroubleshoot mechanical and electrical issuesComplete service calls safely and efficientlyCommunicate clearly with customers on what you find and what's nextDocument your work (service notes, time, and results)Identify and address safety risks on job sitesMaintain tools, equipment, and company vehicleSupport team and customer needs as they come upParticipate in on-call rotation and overtime as neededPerks & BenefitsCompany service vehicleBoot and tool allowancesMedical, dental, and vision coverage401(k) with company matchOngoing training and career developmentWork EnvironmentTravel up to 25% across CIS territories (may vary based on business needs)Lift/move equipment (50–100 lb.)Work in industrial environments (heights, confined spaces, varying conditions)Use of PPE requiredWhat We're looking forMust-Have:Mechanical aptitude with basic electrical understandingStrong problem-solving skillsAbility to work independently in the fieldValid driver's license and ability to meet DOT/customer requirementsClear communication and documentation skillsA customer-first mindset—because what we do matters, we show up when they need usFlexibility—this isn't the same schedule every day. Some days start early, run long, or change on the fly, and you're good with thatNice-to-Have:Experience with industrial equipment or service workTechnical training or related experienceEqual Opportunity StatementCarlton Industrial Solutions is an equal opportunity employer. We value diversity and inclusion and do not discriminate based on any protected characteristic. Employment is at-will and subject to applicable laws. We participate in E-Verify.Work Location: In person