Field Service Technician Madison, WI, US + 3 more

Ralliant Corporation; Wisconsin; On-site; USD 48,800 - 90,600; Full time

Benefits offered by this job

Bonus potential

Competitive total rewards package

Full benefits

Job summary

An innovative technology company is looking for a Field Service Technician who will deliver world-class service to customers across the Midwest. This role involves 100% travel and requires independence in scheduling and managing customer service visits. Responsibilities include troubleshooting and repair services, building customer relationships, and maintaining compliance with regulations. Ideal candidates will possess strong mechanical and electrical skills, effective communication abilities, and a willingness to travel extensively.

Qualifications

• Strong mechanical and electrical aptitude.
• Prior field-based experience in a travel-intensive role preferred.
• Ability to read and interpret blueprints and technical drawings.

Responsibilities

• Perform field calibration, troubleshooting, and repair services.
• Manage an assigned territory and capture sales leads.
• Build customer loyalty and expand business relationships.

Skills

Mechanical aptitude

Electrical aptitude

Problem-solving skills

Communication skills

Microsoft Office proficiency

Education

High school diploma

Associate degree in Electronics Technology

Job description

Remote## Field Service TechnicianRemote, WI, United States**Field Service Technician – Anderson Negele**Our Field Service Technicians deliver world‐class service to a growing portfolio of customers, supporting Anderson Negele’s industry‐leading instrumentation solutions.**This is a 100% travel, field‐based role.** Work is performed full time at customer locations throughout the **Midwest region**, with Technicians on the road five days a week and frequent overnight travel. Technicians may also travel to other regions across the United States on occasion to support business needs. Time working from home is limited to administrative tasks.This is a highly autonomous position where you will independently manage your schedule, serve as the primary technical resource for customers, and contribute directly to territory growth and profitability. The role includes use of a company service truck. Prior field service or travel‐intensive experience is strongly preferred.Results are rewarded through bonus earning potential, along with a competitive total rewards package and full benefits. **In This Role, You Will:*** Perform field calibration, troubleshooting, and repair services on all Anderson Negele products at customer locations.* Operate profitably within an assigned territory, identifying and capturing sales leads in support of aggressive growth objectives.* Build customer loyalty and expand business relationships within the territory.* Accurately document and report all service work performed, including billing and expense reports.* Maintain a company service truck and equipment in full compliance with applicable state and federal regulations.* **Comply with all applicable Department of Transportation (DOT) regulations** related to operating, maintaining, and inspecting a company service truck.* **Safely haul, back up, maneuver, and service equipment trailers** in a variety of customer, industrial, and field environments.* Promote and maintain a safe working environment for yourself and those around you. **What You Bring:*** High school diploma required; associate degree or two‐year technical degree in Electronics Technology or equivalent preferred.* Strong mechanical and electrical aptitude.* Effective written and verbal communication skills with a customer‐focused mindset.* Prior field‐based experience in a travel‐intensive role preferred.* Working knowledge of Microsoft Office (Outlook and Excel) and the ability to learn additional systems.* Ability to read and interpret blueprints and technical drawings.* Demonstrated ability to work independently with strong problem‐solving skills, a sense of urgency, and attention to detail.* **Ability to meet all DOT requirements**, including those related to operating and inspecting company vehicles.* Demonstrated ability to **safely tow, back, maneuver, and service trailers** in customer and field locations.* **Willingness and ability to travel 100% of the time throughout the Midwest region**, including frequent overnight travel, with occasional travel to other regions in the U.S. as business needs arise.* Ability to lift 80 lbs. #LI-CS1 **Ralliant Corporation Overview**Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.**About Anderson-Negele**Anderson-Negele is an instrumentation company whose mission is to provide the best hygienic instrumentation solutions for processors of food, beverage and life sciences products. We have manufacturing facilities in the US and Germany and sales & service offices in the U.S., Europe, China, India, and Brazil.We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].**Bonus or Equity** This position is also eligible for bonus as part of the total compensation package.**Pay Range** The salary range for this position (in local currency) is 48800.00-90600.00Top skillsContinuous Improvement