Field Service Technician – Water & Wastewater

United-Flow-Technologies; Toledo (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

BissNuss is seeking a Service Technician to support municipal and industrial equipment across the Ohio, Western PA, and West Virginia region. You will provide technical assistance, consult with customers, quote jobs, train clients, and act as a liaison between customers and the sales team.

Role requires travel to customer locations and coverage of the Ohio, Western PA, and West Virginia territory. A strong technical background in mechanical, electrical, and hydraulics is essential, with

Qualifications

• 2+ years of related field technician experience.
• Strong technical background including mechanical, electrical, and hydraulics.
• Ability to clearly communicate technical issues with customers.
• Willingness to travel to Western PA, Ohio, and West Virginia.
• Valid driver's license with a clean driving record.

Responsibilities

• Plan and coordinate activities investigating and resolving customer reports of technical problems.
• Represent the company in product startup, warranty service and billable repairs.
• Support product startup, warranty service and billable repair activities.
• Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provide start-up/commissioning services or other training to customers.
• Quote jobs when applicable.
• Perform mechanical, electrical, and hydraulic service on products and perform adjustments.
• Assist management in sales, field service, and warranty issues.
• Work hours primarily Monday through Friday; hours may vary based on customer requirements.

Skills

Field technician experience

Mechanical knowledge

Electrical knowledge

Hydraulics knowledge

Customer communication

Documentation

Travel readiness

Driver's license

Job description

BissNuss is seeking a Service Technician to support municipal and industrial equipment across the Ohio, Western PA, and West Virginia region. You will provide technical assistance, consult with customers, quote jobs, train clients, and act as a liaison between customers and the sales team.

Role requires travel to customer locations and coverage of the Ohio, Western PA, and West Virginia territory. A strong technical background in mechanical, electrical, and hydraulics is essential, with