Field Service Technician – Water Systems (Travel 20-30%)

Xylem Water Solutions Netherlands; Garner (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Xylem is hiring a Service Center Technician for on-site work in Garner, North Carolina. The role focuses on safe service activities, system troubleshooting, preventative maintenance and parts management. Occasional customer interaction and 20–30% travel are required.

The ideal candidate has a HS diploma, may need a CDL (Class A or B) and DOT medical certification, with a willingness to obtain necessary clearances and demonstrate strong troubleshooting skills.

Qualifications

• HS diploma or equivalent required.
• Ability to obtain CDL, class A or B with applicable endorsements.
• Ability to obtain DOT Medical card and required clearances (TWIC, DISA).
• Clean driving record and willingness to travel 20–30%.
• Experience in electrical, mechanical or diesel systems is preferred.
• Proficient with Microsoft Office and mobile devices.

Responsibilities

• Perform service activities at service centers in a safe, efficient manner.
• Troubleshoot systems and conduct preventative maintenance.
• Manage parts inventory and ensure safe operations of company equipment.
• Collaborate with team; may interact with customers.
• Travel 20–30% as required by division.

Skills

Electrical

Mechanical

Diesel

Fusion

Troubleshooting

Critical thinking

Customer service

MS Office

Education

HS diploma or equivalent

CDL Class A/B (license)

DOT Medical Card

Tools

CDL Class A

CDL Class B

TWIC clearance

DISA clearance

Job description

Xylem is hiring a Service Center Technician for on-site work in Garner, North Carolina. The role focuses on safe service activities, system troubleshooting, preventative maintenance and parts management. Occasional customer interaction and 20–30% travel are required.

The ideal candidate has a HS diploma, may need a CDL (Class A or B) and DOT medical certification, with a willingness to obtain necessary clearances and demonstrate strong troubleshooting skills.