Field Service Technician - Virginia Beach, VA

ZEISS Group

Richmond (VA)

On-site

USD 45,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

A leading technology solutions provider is seeking a Field Service Technician in Virginia Beach, VA. The role involves installing, troubleshooting, and servicing high-tech machines, requiring excellent customer service skills and technical aptitude. Candidates must have a high school diploma and relevant experience, with the ability to lift heavy equipment. Join a dedicated team to deliver innovative solutions in a rapidly changing environment.

Qualifications

Minimum of 50 hours per week is required.
Experience with hand tools is necessary.
Must be able to lift 75 pounds unassisted.

Responsibilities

Install, repair, troubleshoot, service, and calibrate high-tech machines.
Provide excellent customer service.
Assist R&D with project-related work.

Skills

Customer service skills

Troubleshooting

Electronics aptitude

Mechanical aptitude

Communication

Education

High School graduate or equivalent

AS/BS in Electronics or Industrial Mechanics

Military Technical School training

Tools

Basic electrical test equipment

Microsoft operating systems

Job description

Field Service Technician - Virginia Beach, VA

Direct message the job poster from ZEISS Group

About Us

This position will work in Virginia Beach, VA and the surrounding area.

ZEISS has been in business for over 177 years. As a pioneer of science, ZEISS delivers cutting edge technologies and continuous advancements. We have a diverse range of portfolios in Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology. ZEISS is a global company with over 42,000 employees and over 4,000 in the US and Canada. Make a difference—join the team!

What’s the role?

As a Field Service Technician, you will work with a team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will install and service custom equipment, interact with customers and cross functional service groups, and support and launch ZEISS products into the field. You will also assist the R&D team with engineering work related to design, build, and new system testing, and support the production of systems during various stages of assembly and setup.

Here’s What You’ll Do

Install, repair, troubleshoot, service, and calibrate high-tech machines at customer locations.
Demonstrate customer service skills with a high level of passion and dedication.
Learn new skills on high-tech CMMs (Coordinate Measuring Machines) using mechanical and electronic aptitude.
Complete administrative paperwork in a complete and accurate manner.
Be solutions-oriented and able to work independently in a high-pressure, fast-paced, innovative environment.
Travel 90-100% within the service area, including international travel as needed.
Other duties as required.

Do you qualify?

Minimum: High School graduate, GED or equivalent.
AS/BS in Electronics, Industrial Mechanics, or training and experience from Military Technical School OR 4 years of related experience.
Experience with hand tools and basic electrical test equipment.
Microsoft operating systems knowledge.
Capable of unassisted physical lifting of up to 75 pounds.
Able and willing to work a minimum of 50 hours per week (Regular + OT).
Ability to work in an industrial production shop floor environment.
Valid driver’s license.
Excellent communication and customer service aptitude.

Nice To Haves

Experience installing and troubleshooting industrial electronics, machines, or computer systems.
Experience with CMM installation and troubleshooting preferred but not required.

Benefits

Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay

Your ZEISS Recruiting Team

Eric Ramberg

ZEISS provides Equal Employment Opportunity without unlawful regard to race, color, religion, creed, sex, gender, marital status, age, national origin, disability, medical condition, military or veteran status, citizenship status, sexual orientation, pregnancy, genetic predisposition, or other protected characteristics.

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