Field Service Technician — Vehicle, Training & Benefits

ECOLAB; Maple Grove (MN); On-site; USD 65,000 - 97,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Benefits package

Stock purchase plan

Job summary

Ecolab is seeking a Field Service Technician to join our Minneapolis, MN team. This field-based role delivers high-quality service, installations, and issue resolution for Institutional customers, with travel across the market and a schedule of 10-hour shifts.

You will maintain equipment, perform preventive maintenance, and work with sales and service teams to enhance the customer experience and ensure safety and brand standards.

Qualifications

• High School Diploma or equivalent.
• 2 years service-related experience (maintenance, troubleshooting, and installation).
• Current, valid Driver's License with no restrictions.
• No Immigration Sponsorship available for this position.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders.
• Evaluate account conditions during each visit and proactively ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab's total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness and deliver a consistent customer experience.

Skills

Service experience

Driver's license

Education

High School Diploma

Job description

Ecolab is seeking a Field Service Technician to join our Minneapolis, MN team. This field-based role delivers high-quality service, installations, and issue resolution for Institutional customers, with travel across the market and a schedule of 10-hour shifts.

You will maintain equipment, perform preventive maintenance, and work with sales and service teams to enhance the customer experience and ensure safety and brand standards.