Field Service Technician: Travel-Ready Tech & Growth

SumnerOne; St. Louis (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vehicle provided

Medical, dental, vision coverage

Paid Time Off

401(k) and profit-sharing

Job summary

SumnerOne is seeking a Field Service Technician to join our St. Louis service team. You’ll manage technical support across the West/Northwest area, performing preventive maintenance and pro-active service as the first line of support.

You’ll travel up to 100 miles per day, troubleshoot equipment issues, and coordinate with dispatch and sales to ensure exceptional customer experiences. A strong mechanical/electrical aptitude helps you grow with the team.

Qualifications

• Authorized to work in the U.S.; pass pre-employment and drug screenings.
• Valid driver’s license and clean driving record.
• Ability to obtain insurance as a company driver.
• High school diploma; Associate/Bachelor preferred.
• Strong mechanical and electrical aptitude.
• Problem-solving mindset—you think logically and don’t give up easily.
• PC and networking knowledge; Windows, Mac, and common office software.
• Reliable transportation and ability to drive 100+ miles daily.

Responsibilities

• Manage technical support for accounts within your service area.
• Perform preventative maintenance and pro-active service calls.
• Troubleshoot equipment issues and prepare repair estimates.
• Maintain organized car stock, service manuals, and service bulletins.
• Keep all service information current on laptop and dispatch system.
• Promote and explain service agreements to customers.
• Communicate customer issues and equipment requirements to Field Service Management and Sales.
• Complete paperwork, warranty processing, and parts tracking in a timely manner.
• Carry tools and equipment up to 50 lbs consistently, rotate equipment up to 100 lbs.
• Drive 100+ miles daily within your service area.
• Kneel and squat for extended periods during service calls.
• Maintain professional appearance and vehicle cleanliness.
• Suggest product and service improvements to customers.
• Contribute ideas to the service team on how we can improve operations.

Skills

Driver's license

Mechanical aptitude

Electrical aptitude

Problem solving

PC & networking

Windows & Mac

Communication skills

Organized & detail-oriented

Team player

Customer focus

Reliability

Travel 100+ miles daily

Education

High school diploma

Associate's or Bachelor's preferred

Tools

Office software (Excel, Word, Outlook)

Job description

SumnerOne is seeking a Field Service Technician to join our St. Louis service team. You’ll manage technical support across the West/Northwest area, performing preventive maintenance and pro-active service as the first line of support.

You’ll travel up to 100 miles per day, troubleshoot equipment issues, and coordinate with dispatch and sales to ensure exceptional customer experiences. A strong mechanical/electrical aptitude helps you grow with the team.