Field Service Technician: Travel, Install & Troubleshoot

Gea Group; Des Moines (IA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

13 paid holidays & 136 hours PTO

401(k) with 7% employer match

Tuition reimbursement

Wellness incentive program

Employee Assistance Program

Health Savings Account

Job summary

GEA Group is seeking a field service technician in the United States. You will travel to customer sites to perform maintenance, install and commission new equipment, and train customers on operation and safety. Strong mechanical and troubleshooting skills, plus clear communication, are essential.

The role requires up to 75% travel, occasional long shifts, and the ability to work unsupervised while maintaining a professional demeanor. A valid driver's license is mandatory.

Qualifications

• High School Diploma required.
• Minimum 5 years working with mechanical equipment.
• Extensive travel up to 75% and on-site supervision.
• Ability to work up to 12 hours and occasional weekend work.
• Must have a valid driver license and be able to read technical manuals.

Responsibilities

• Travel to customer sites for preventive maintenance and emergency service.
• Install, commission, and train customers on new machines.
• Troubleshoot mechanical issues and communicate with customers.
• Ensure customer satisfaction through high service levels and follow-up.
• Present yourself professionally to enhance the company image onsite.

Skills

Mechanical equipment experience

Customer communication

On-site service

Troubleshooting

Strong organizational skills

Education

High School Diploma

Tools

Hand tools

Reading schematics

Measuring/testing equipment

Job description

GEA Group is seeking a field service technician in the United States. You will travel to customer sites to perform maintenance, install and commission new equipment, and train customers on operation and safety. Strong mechanical and troubleshooting skills, plus clear communication, are essential.

The role requires up to 75% travel, occasional long shifts, and the ability to work unsupervised while maintaining a professional demeanor. A valid driver's license is mandatory.