Field Service Technician – 75% Travel, Customer-Facing

GEA Germany GmbH; Town of Patterson (NY); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Tuition reimbursement

Wellness incentive

Job summary

GEA Group in the United States is seeking a field service technician to travel to customer sites for preventive maintenance, installation, commissioning and training of new equipment.

You will troubleshoot mechanical, electrical, pneumatic, and control systems, ensuring high service levels and customer satisfaction. The role requires extensive travel, up to 75%, and requires a valid driver's license and strong customer communication.

Qualifications

• High School Diploma
• A minimum of 5 years working with mechanical equipment
• Extensive travel, up to 75%
• Valid driver license
• Ability to read schematics, diagrams and technical manuals
• Strong customer service ethos and communication skills

Responsibilities

• Travel to customer sites to perform preventive maintenance and emergency service
• Perform new machine installation, commissioning and customer training
• Troubleshoot mechanical, electrical, pneumatic and control systems
• Ensure customer satisfaction through high quality service levels and timely follow-up
• Represent GEA in a professional, courteous, and businesslike manner on site

Job description

GEA Group in the United States is seeking a field service technician to travel to customer sites for preventive maintenance, installation, commissioning and training of new equipment.

You will troubleshoot mechanical, electrical, pneumatic, and control systems, ensuring high service levels and customer satisfaction. The role requires extensive travel, up to 75%, and requires a valid driver's license and strong customer communication.