Field Service Technician: Travel-Heavy & Growth-Focused

FALL CREEK FARM & NURSERY; Town of Hartland (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

11 paid holidays

Vacation and paid sick time

10% premium on Road Service hours

Job summary

Dorner Manufacturing, a Columbus McKinnon Organization, seeks a Field Service Technician to support installations, upgrades and preventive maintenance. Expect up to 75% travel to customer sites and alignment with third-party crews when needed.

The role requires blueprints literacy, strong electrical/mechanical fundamentals and excellent communication. You will document trips, support factory tests, and help sales with account service while building lasting customer relationships.

Qualifications

• Ability to read blueprints and plant layout drawings.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• 5+ years of experience in field service with strong fundamentals in electrical and mechanical.
• 6-month+ experience as an Assembly Technician to learn basic principles of CMCO technology and processes preferred.
• Must have a valid driver license and ability to travel internationally.

Responsibilities

• Travels to customer locations to install, start-up, maintain, modify and troubleshoot. Up to 75% travel.
• Conducts all on site installation, repair, maintenance, and tasks per job order.
• Troubleshoots errors or technical problems and determines proper resolutions and recommendations.
• Prepares detailed trip reports that identifies issues, actions taken to resolve them and recommends next steps.
• Assists in the preparation and execution of factory acceptance tests and completion of punch lists to achieve shipping approvals as needed.
• Aids in the assembly, breakdown and crating of systems.
• Assists field sales in account support.

Skills

Field service

Travel up to 75%

Blueprints reading

Electrical basics

Mechanical aptitude

Customer relations

MS Office

Education

High School Diploma or Equivalent

Tools

CMCO technology

Job description

Dorner Manufacturing, a Columbus McKinnon Organization, seeks a Field Service Technician to support installations, upgrades and preventive maintenance. Expect up to 75% travel to customer sites and alignment with third-party crews when needed.

The role requires blueprints literacy, strong electrical/mechanical fundamentals and excellent communication. You will document trips, support factory tests, and help sales with account service while building lasting customer relationships.