Field Service Technician - Transport Solutions (Travel 30%)

NCBioImpact; Winston-Salem (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Stryker is seeking an Associate Field Service Representative – Transport in Winston-Salem, NC. You will repair and deliver transport equipment such as stretchers, transport chairs, bed frames, and temperature management systems.

You will work mostly independently, document work, and support the sales team with exceptional customer service while adhering to field service metrics. A high school diploma and a valid driver’s license are required.

Qualifications

• High School diploma required.
• Must be at least 21 years old.
• Valid driver's license with good driving record.
• Willingness to work nights and weekends when needed.

Responsibilities

• Perform quality control checks, preventative maintenance, and repairs.
• Use computer software to document work and order parts.
• Support sales team with customer relations and service promotion.
• Collaborate with teammates on Field Service projects and initiatives.
• Maintain field service metrics including hours, overtime, and inventory.

Skills

Basic electronic aptitude

Basic mechanical aptitude

Customer etiquette

Independent work

Willingness to extend hours/nights

Education

High School diploma

Tools

Computer software for documentation

Job description

Stryker is seeking an Associate Field Service Representative – Transport in Winston-Salem, NC. You will repair and deliver transport equipment such as stretchers, transport chairs, bed frames, and temperature management systems.

You will work mostly independently, document work, and support the sales team with exceptional customer service while adhering to field service metrics. A high school diploma and a valid driver’s license are required.