Associate Field Service Technician - Winston-Salem, NC - Transport

Strykerdata; Winston-Salem (NC); Presencial; USD 34.000 - 46.000; Jornada completa

Descripción de la vacante

Stryker in Winston-Salem, NC is seeking an Associate Field Service Representative – Transport to repair and deliver Stryker transport solutions, including stretchers, transport chairs, bed frames, and temperature management systems. You will gain hands-on experience in a dynamic service team and have a clear path to advanced ProCare roles.

You will perform quality checks, documentation, and customer interactions, often working independently while collaborating with colleagues.

Formación

• High School diploma.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence with a good driving record.
• Willingness and ability to work extended weeks including nights and weekends.

Responsabilidades

• Repair and deliver transport equipment as part of a designated service territory.
• Perform quality control checks, preventative maintenance, global hold repairs, and wireless upgrades.
• Utilize computer software to document work, order parts, reference training materials, and more.
• Present high level of customer etiquette to support the sales team and promote increased equipment usage by maintaining relationships with customers.
• Work independently and collaborate with Field Service teammates across the business, supporting projects and initiatives.

Conocimientos

Electronic aptitude

Mechanical aptitude

Customer etiquette

Valid driver's license

Willingness to work nights/weekends

Educación

High School diploma

Descripción del empleo

Associate Field Service Representative – Transport

As an Associate Field Service Representative, you will play a key role in supporting a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions. You will work with a diverse range of products, including stretchers, transport chairs, bed frames, and temperature management systems. This position serves as an excellent opportunity to gain valuable experience and advance into a more senior ProCare role within Stryker.

What you will do

• Possess basic electronic and mechanical aptitude.
• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
• Utilize computer software to complete documentation, order parts, reference training materials, and more
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

What you need

Required:

• High School diploma.
• Must be at least 21 years of age to meet our driving requirements.
• Valid driver license in the state of residence with a good driving record as you will operate a company vehicle, while abiding by company policy
• Willingness and ability to work an extended work week including nights and weekends at times

Additional Information

• At times, may be required to move, set up and demonstrate equipment weighing up to 75 pounds (lift unassisted 75-80 pounds), reach, push, or pull in order to accomplish job accountabilities.
• May involve prolonged periods of stooping, kneeling, crouching, bending, sitting, standing, and/or crawling as appropriate.
• Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
• May handle various materials including but limited to: durcot fabric, nylon fabric, Velcro, zippers, product components comprised of rubber, metals and coated products.

$24.54 - $33.68 USD Hourly