Transport Field Service Technician — Equipment Repair

Stryker; Winston-Salem (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Stryker in Winston-Salem, NC is seeking an Associate Field Service Representative – Transport to repair and deliver Stryker transport solutions, including stretchers, transport chairs, bed frames, and temperature management systems. You will gain hands-on experience in a dynamic service team and have a clear path to advanced ProCare roles.

You will perform quality checks, documentation, and customer interactions, often working independently while collaborating with colleagues.

Qualifications

• High School diploma.
• Must be at least 21 years of age to meet driving requirements.
• Valid driver license in the state of residence with a good driving record.
• Willingness and ability to work extended weeks including nights and weekends.

Responsibilities

• Repair and deliver transport equipment as part of a designated service territory.
• Perform quality control checks, preventative maintenance, global hold repairs, and wireless upgrades.
• Utilize computer software to document work, order parts, reference training materials, and more.
• Present high level of customer etiquette to support the sales team and promote increased equipment usage by maintaining relationships with customers.
• Work independently and collaborate with Field Service teammates across the business, supporting projects and initiatives.

Skills

Electronic aptitude

Mechanical aptitude

Customer etiquette

Valid driver's license

Willingness to work nights/weekends

Education

High School diploma

Job description

Stryker in Winston-Salem, NC is seeking an Associate Field Service Representative – Transport to repair and deliver Stryker transport solutions, including stretchers, transport chairs, bed frames, and temperature management systems. You will gain hands-on experience in a dynamic service team and have a clear path to advanced ProCare roles.

You will perform quality checks, documentation, and customer interactions, often working independently while collaborating with colleagues.