Field Service Technician – Transport Solutions

Stryker; City of Albany (NY); On-site; USD 33,000 - 47,000; Full time

Job summary

Stryker Corporation is seeking an Associate Field Service Representative focusing on Transport solutions in the Albany area. You will repair and deliver transport equipment such as stretchers, transport chairs, bed frames, and temperature management systems, while supporting the sales team and building customer relationships.

Ideal candidates will have a high school diploma, be 21+ with a clean driving record, and be willing to work extended weeks including nights and weekends when needed.

Qualifications

• High School diploma is required.
• Must be at least 21 years old to meet driving requirements.
• Valid driver license in the state of residence with a good driving record.

Responsibilities

• Perform quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Utilize computer software to complete documentation, order parts, reference training materials, and more.
• Present the highest level of customer etiquette to support the sales team and promote equipment and service usage.
• Work mostly independently and collaborate with teammates on Field Service projects and initiatives.
• Adhere to Field Service metrics, including hours, overtime, inventory accuracy, and documentation cadence.

Skills

Electronic and mechanical aptitude

Customer service

Education

High School diploma

Job description

Stryker Corporation is seeking an Associate Field Service Representative focusing on Transport solutions in the Albany area. You will repair and deliver transport equipment such as stretchers, transport chairs, bed frames, and temperature management systems, while supporting the sales team and building customer relationships.

Ideal candidates will have a high school diploma, be 21+ with a clean driving record, and be willing to work extended weeks including nights and weekends when needed.