Field Service Technician – Trainee

Goetze Dental; Springfield (MO); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Company van

Travel expenses

Training program

Job summary

Goetze Dental in Springfield, MO, is seeking a Field Service Technician Trainee to install, repair, and maintain dental equipment across southern Missouri and northern Arkansas. You will train under an experienced senior technician, ride along on calls, and gradually take on an independent territory.

The program runs months with a Monday–Friday schedule, no weekends or on-call rotations. You’ll receive competitive pay during training and benefits from day one, with the goal of becoming a full

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to lift up to 100 lbs.
• High school diploma or equivalent.
• At least one year of mechanical, trade, or technical experience.
• Comfortable with technology and willing to learn new systems.
• Strong communication and customer service skills.

Responsibilities

• Ride alongside a senior technician on every call during training.
• Assist with on-site installation, repair, and maintenance of dental equipment.
• Build diagnostic skills with a mentor.
• Assist customers with equipment use and care training.
• Serve as on-site support for remote IT technicians when needed.
• Complete work orders and job documentation accurately.
• Attend manufacturer and company training to deepen expertise.
• Transition to independent territory and company van upon full competency.

Skills

Driver's license

Lifting ability

Technical experience

Technology comfort

Communication skills

Education

High school diploma or equivalent

Job description

Field Service Technician – Trainee

Field Service Technician – Trainee based out of Springfield, MO. We are looking for a mechanically talented person who can join our Springfield service team through a structured training program that sets you up for long‑term success.

About Goetze Dental

Goetze Dental has been family‑owned and operated since 1884. We serve independent dental practices across the Midwest with a focus on customer relationships and long‑term partnerships. Our company values stability, employee development, and quality service.

How We Train You

Our trainees are paired with an experienced senior technician for every call during the first six months. During this period you ride along, learn hands‑on skills, and gain confidence before taking on an independent van and territory.

What’s Different About This Job

• Structured ride‑along training for the first several months
• Primarily Monday–Friday schedule with no weekends or on‑call rotations
• Year‑round indoor work in dental offices
• Competitive pay during training with a clear path to full technician rates of $20–$35 per hour
• All travel expenses covered – hotel, meals, fuel
• Company van provided once you transition to solo work
• Ongoing technical development, from mechanical systems to 3D imaging technology
• Full benefits from day one: health, dental, vision, retirement plan, paid time off
• Stable, family‑owned company with 140 years in business

About the Role

As a Field Service Technician Trainee based out of our Springfield office, you will ride alongside a senior technician across southern Missouri and northern Arkansas. Your responsibilities include installing, repairing, and maintaining dental equipment, learning diagnostic skills, and occasionally providing on‑site support for our remote IT team.

A Realistic Picture of the Schedule

• Training period: riding with a senior technician; schedule follows theirs
• Typical day: out on territory, home in the evening; days may vary by distance
• Territory spans southern Missouri and northern Arkansas, largely two‑lane highways
• Occasional overnight trips; all expenses covered
• Overtime is rare; schedule is designed to keep weekly hours close to 40

What You’ll Do

• Ride alongside a senior technician on every call during training
• Assist with on‑site installation, repair, and maintenance of dental equipment
• Build diagnostic skills with a mentor
• Assist customers with equipment use and care training
• Serve as on‑site support for remote IT technicians when needed
• Complete work orders and job documentation accurately
• Attend manufacturer and company training to deepen expertise
• Transition to independent territory and company van upon full competency

Backgrounds We’re Actively Looking For

• Agricultural, poultry, or livestock equipment service and repair
• Food processing or agricultural facility maintenance
• HVAC, plumbing, or electrical trades
• Biomedical or medical equipment repair
• Resort, hospitality, or attractions maintenance (including Branson area)
• Manufacturing maintenance or industrial equipment
• Field IT support, AV installation, or electronics repair
• General field service or equipment repair of any kind

Requirements

• Valid driver’s license with a clean driving record
• Ability to lift up to 100 lbs
• High school diploma or equivalent
• At least one year of mechanical, trade, or technical experience
• Comfortable with technology and willing to learn new systems
• Strong communication and customer service skills

Ready for a Change?

If you’re a hands‑on problem‑solver who knows this part of the country, takes pride in your craft, and wants to build a long‑term career with a company that invests in your development, let’s talk.

Goetze Dental is an Equal Opportunity Employer and maintains a drug‑free workplace.