Field Service Technician – Telecom Installations & Support

TDS Telecom; Delavan (WI); On-site; USD 31,161 - 46,755; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave

Adoption & Surrogacy Assistance

Job summary

A leading telecommunications provider in Delavan, WI is seeking a Field Service Technician to perform on-site installations and repairs of telecom products. The role requires excellent customer service skills, the ability to troubleshoot issues, and a valid driver's license. You will work directly with customers, aiming to exceed their expectations. This position offers a competitive wage and comprehensive benefits including medical, dental, and 401(k).

Qualifications

• Valid driver's license required.
• Customer service and sales experience preferred.
• A+ certification and computer networking experience are a plus.
• Ability to work independently with minimal supervision.

Responsibilities

• Conduct installations and repairs of telecommunications equipment.
• Provide excellent customer service and proactively sell services.
• Troubleshoot and respond to dispatches and service requests.
• Maintain accurate records and logs of all services.

Skills

Customer service skills

Technical troubleshooting

Sales skills

Physical fitness for lifting

Job description

A leading telecommunications provider in Delavan, WI is seeking a Field Service Technician to perform on-site installations and repairs of telecom products. The role requires excellent customer service skills, the ability to troubleshoot issues, and a valid driver's license. You will work directly with customers, aiming to exceed their expectations. This position offers a competitive wage and comprehensive benefits including medical, dental, and 401(k).