Field Service Technician - Slicing Equipment

Provisur Technologies Inc.; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company in the food processing industry is looking for Field Service Technicians who are eager to learn and grow in their careers. This role involves traveling to customer sites across the US, providing technical support, and ensuring equipment is installed and maintained to the highest standards. With a strong emphasis on employee development, this position offers opportunities for advancement and a supportive environment. Join a forward-thinking team that values collaboration and continuous improvement, and enjoy a robust benefits package including health insurance, retirement savings, and a remote work policy.

Benefits

Health Insurance

Holiday Pay

Employee Referral Bonuses

Pet Insurance

401k Retirement Savings

Paid Time Off (PTO)

Continuing Education Assistance

Community Charitable Contributions

Qualifications

• 2 years of experience in mechanics, welding, or electrical roles.
• Ability to read electrical schematics and mechanical drawings.

Responsibilities

• Travel to customer sites for installations and preventative maintenance.
• Assist customers with troubleshooting and service tasks.

Skills

Technical Troubleshooting

Mechanical Knowledge

Electrical Schematics Reading

Customer Service

Analytical Skills

Education

High School Diploma

Job description

Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, grinding, mixing, separating, forming, and slicing equipment, offering leading brands and solutions across diverse applications. Our company culture is built on collaboration, continuous improvement, and a commitment to excellence. We take pride in empowering our employees, offering opportunities for professional growth, and creating an environment where everyone plays a role in our shared success. Join us and be part of an innovative, forward-thinking global team that is shaping the future of food processing. Learn more by exploring our videos at jobs.jobvite.com/provisur!

Our Field Service Technicians are electro-mechanically knowledgeable technical support representatives who provide customer assistance in the form of installations, equipment breakdowns and preventative maintenance. They are front-line, customer-facing team members who always keep safety and service excellence top of mind. Technicians travel across the US and to our global client sites to assemble and prepare equipment. Candidates will need to be based near an airport. Time not spent traveling can be based remote from home. This position will travel approximately 65% of the time.

What You’ll Do:

1. Travel to customer facilities to complete service assignments such as equipment installations and commissioning, customer training, and preventative maintenance service tasks.
2. Assist and support customers with troubleshooting and promote a strong information exchange dialog via email, phone, or in-person visits.
3. Complete customer service trip reports and related documentation. Plan and coordinate schedule and travel arrangements.

What You Won’t Do:

1. Suffer from boredom - you’re always doing and learning new things, with a variety of coworkers and customers around the world.
2. Max out - you’ll step into the same role where many of our leadership team members started, you’ll see plenty of advancement opportunities and chances to earn overtime.

Who You Are:

1. A tinkerer who loves to uncover how things work and resolve technical issues.
2. A tech-savvy do-er with a good understanding of basic mechanical and/or electrical configurations.
3. A lifelong learner with a passion for advancing your career and seeing beyond your own backyard.

What You’ll Need:

1. High School diploma or related experience.
2. Two years of work experience in a related role (mechanics, welders, electricians, etc).
3. Ability to read electrical schematics and mechanical drawings.
4. Flexibility to work a variable schedule, including evening and weekend shifts.
5. Passion for technology with the desire to learn and advance in a technical environment.
6. An analytical mind with the ability to investigate, understand, and explain technical concepts to technical and non-technical individuals.

What You’ll Enjoy:

1. Environment where we promote from within, cross-train and provide ongoing skill development.
2. Robust benefits package including great health insurance, holiday pay, employee referral bonuses, and even pet insurance!
3. Retirement savings (401k) opportunities.
4. A remote work policy and ample paid time off (PTO).
5. Continuing education assistance.
6. A company dedicated to the local community that gives back through charitable contributions.

Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, and certifications.

$32.00 - $35.00 per hour