Field Service Technician – Security & Operations

Diebold Inc.; Jacksonville (FL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Diebold Nixdorf is seeking a field service technician to install, debug, and maintain product and component hardware and software, primarily at customer sites. The role involves inspecting products, resolving issues, and escalating as needed to ensure smooth service delivery and clear understanding of product functionality.

You will schedule services and complete required documentation while ensuring customer satisfaction.

Responsabilidades

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Descripción del empleo

Diebold Nixdorf is seeking a field service technician to install, debug, and maintain product and component hardware and software, primarily at customer sites. The role involves inspecting products, resolving issues, and escalating as needed to ensure smooth service delivery and clear understanding of product functionality.

You will schedule services and complete required documentation while ensuring customer satisfaction.