Field Service Technician - Sanford, ME

Mazak Corporation; Sanford (ME); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This role involves installing and servicing CNC Lathes and Machining Centers, ensuring customers receive top-notch training and support. With responsibilities spanning from troubleshooting to hands-on repairs, the ideal candidate will thrive in a dynamic environment that requires both technical expertise and strong interpersonal skills. If you enjoy working independently and are ready to travel to various customer sites, this position offers a unique opportunity to make a significant impact in the field.

Qualifications

• Technical training in electronics or mechanical assembly required.
• 1-3 years of field service experience preferred.

Responsibilities

• Install machines and accessories at customer sites.
• Diagnose and repair mechanical and electrical issues.
• Train customers on machine functions.

Skills

Read/understand engineering drawings

Ability to work independently or in a group

Understanding of PLC

HYD/Pneumatic circuits

General computer skills

Problem-solving skills

Strong writing and reporting skills

Strong people skills

Education

2-year technical training in electronics, mechanical or machine tool assembly

High School Diploma

1-3 years of experience in Field Service

Tools

Test equipment for troubleshooting

Job description

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Hartford, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Sanford, ME area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees


• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.


• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.


• Test operation of machines and accessories after completing installation or repair


• Train customers on functions of the machines


• Learn new machines features and accessories as they become available


• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed


• Travel is required. Assignments will require overnight or multiple night stay.


• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly


• 1-3 years of experience in Field Service


• High School Diploma

Skills:

• Read/understand engineering drawings


• Ability to work on own or in group while completing necessary tasks


• Ability to understand PLC


• HYD/Pneumatic circuits


• General computer skills


• Ability to lift up to 50lbs on a repetitive daily basis.


• Heavier lifting in excess of 50lbs on periodic basis


• Ability to problem solve depending on situation.


• Sound writing and reporting skills.


• Strong people skills.

If interested please e-mail your resume to [e-mail].